Credentialing Specialist

Job Title: Credentialing Specialist

Location: Tampa, FL

Job Description: 

This is an in office position with experience required. The Credentialing Specialist will act as the intermediary between our client facilities and internal staff for placement of external staff. The position may include, but is not limited to, responsibility for credentialing and recredentialing applications for health care providers.  The Credentialing Specialist will focus on setting up, maintaining information in an online credentialing database system, and tracking licenses and certifications expiration for all medical staff to ensure timely renewals.  They will be responsible for setting up drug screens, physicals, immunizations, performing background checks, and anything additional needed for the candidate to start their assignment. 

Essential Job Duties and Responsibilities:

• Review and meticulously edit a specific set of compliance documentation to be included in an overall compliance package for our client facilities
• Ensure all reviewed documents exactly meet Cell Staff compliance guidelines and the facilities’ requirements
• Reach all compliance deadlines to client and company specifications
• Provide customer service to our clients
• When needed set up drug screens, physicals, immunizations and anything additional for candidate to start their assignment
• Run background checks
• Frequently use written and verbal communication with recruiters providing compliance updates
• Set up and maintain onboarding information in an online credentialing database system
• Work with recruiters to obtain incomplete information or correct inaccurate documentation before it is submitted to our client facilities
• Work with multiple internal departments to process a substantial volume of documents
• Audit information in documents for accuracy and proactively work to minimize future errors
• Call attention to discrepancies and work amicably with coworkers to perfect documents
• Learn and maintain knowledge base of current company, state and federal regulations to ensure the greatest possible compliance
• Assist the Credentialing Manager and Assistant Manager with special projects. 
• Ensure all active staff remains compliant and maintains current required credentials
• Send new hire welcome box to all external new hires
• Assist leadership in the development of strong Credentialing Coordinators 
• Any additional duties assigned
• Ability to manage workload and organize duties efficiently
• Ability to problem solve and offer assistance to clients with little to no assistance from direct supervisor 
• Fully versed in all client accounts and credentialing requirements 

Required Education: 

• Bachelor's Degree -OR- Associate Degree with 3 Years Customer Service, Healthcare Staffing Compliance/Credentialing, or Related Experience
• 1-3 years of related experience 

 Skills Required: 

• Attention to detail
• Bullhorn Software knowledge
• Leadership abilities
• Business acumen
• Exceptional written and verbal communication skills
• Ability to always remain professional and courteous with all internal and external employees, vendors or clients
• Organization skills, as the job entails extensive record keeping
• Team orientated 
• Willingness to learn and take on new challenges
• Problem solving
• Microsoft Office and Google Workspace basic knowledge
• Ability to quickly and proficiently learn software systems

Physical & Work Environment Requirements:

• Sitting in chair at desk for 8 hours
• Option to stand (standing desk provided)
• Ability to work in an open team environment
• Ability to work in office 5 days a week  (Potential for hybrid 1 day a week)