What are the responsibilities and job description for the E-Commerce and CRM Data Analyst position at Cella?
Location: New York, New York
Job Type: Contract
Compensation Range: $46 - 51 per hour
Our client who is a leading beauty brand is seeking a highly skilled E-Commerce and CRM Data Analyst to join their team and support data-driven strategies for a leading beauty brand. This role focuses on leveraging global data sources to build, maintain, and interpret e-commerce and CRM dashboards while providing actionable insights to drive business performance.
If you have a passion for analyzing complex data sets, delivering clear insights, and enabling strategic decision-making in a fast-paced environment, this position is for you!
Responsibilities:
E-Commerce Analytics
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Type: Contract
Compensation Range: $46 - 51 per hour
Our client who is a leading beauty brand is seeking a highly skilled E-Commerce and CRM Data Analyst to join their team and support data-driven strategies for a leading beauty brand. This role focuses on leveraging global data sources to build, maintain, and interpret e-commerce and CRM dashboards while providing actionable insights to drive business performance.
If you have a passion for analyzing complex data sets, delivering clear insights, and enabling strategic decision-making in a fast-paced environment, this position is for you!
Responsibilities:
E-Commerce Analytics
- Build, maintain, and enhance global e-commerce KPI dashboards and monthly/quarterly sales reporting.
- Analyze customer journeys, conversion funnels, and multi-channel strategies to identify gaps and opportunities.
- Aggregate data from Google Analytics properties to provide recurring insights on site and digital marketing performance.
- Collaborate with stakeholders to optimize site performance, digital features, and marketing campaigns globally.
- Develop and maintain CRM and loyalty dashboards, consolidating data from multiple platforms (e.g., Tableau, Power BI, csv files).
- Conduct quarterly CRM reporting, identifying gaps to improve customer insights and engagement strategies.
- Lead KPI analyses of global CRM and loyalty activations, including customer behavior, email performance, loyalty programs, and more.
- Support structural and financial modeling for loyalty programs through data aggregation and analysis.
- Deliver monthly e-commerce and CRM dashboards and presentations with insights for leadership teams.
- Work cross-functionally to fulfill ad-hoc analysis requests and contribute to strategic business cases.
- Monitor online consumer behavior, industry trends, and competitive insights to inform decision-making.
- Collaborate with IT and stakeholders to streamline data processes and reporting.
- E-Commerce and CRM Expertise: strong understanding of e-commerce KPIs, CRM metrics, user journeys, and digital marketing analytics.
- Technical Skills: Proficiency in:
- Google Analytics 4.
- SQL and Python (BigQuery and Databricks experience preferred).
- Dashboard Tools: Looker Studios, Tableau, or Power BI.
- Advanced Excel.
- Analytical Skills: Ability to aggregate and manipulate large data sets, deliver actionable insights, and build effective reporting dashboards.
- Communication: Exceptional ability to interpret and present data findings to non-technical stakeholders, including senior leadership.
- Experience: Background in web analytics, CRM analysis, email/SMS marketing performance, and loyalty programs.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Salary : $46 - $51
