PROGRAM MANAGER

Location: Lake Forest, Illinois
Job Type: Contract
Compensation Range: $50 - 55 per hour

We are looking for a Digital Lab (DL) Content Workflow and Measurement Specialist to join the DL Channel Platform team. In this role, you will create workflows, develop metrics, and build dashboards to support DL Channels teams and leadership, while documenting workflows for configuration in internal work management systems.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements, channel build workflows and identify opportunities for workflow optimization and system enhancements.
• Collaborate with cross-functional teams to understand business requirements and identify opportunities for measurements and dashboards supporting various tasks and projects.
• Design, build, and optimize project templates, workflows, reports, and dashboards to meet organizational needs.
• Work with IT and external vendors to integrate with other business systems and platforms.
• Act as a liaison between technical teams and end-users to ensure alignment on platform enhancements and updates.
• Provide training sessions, documentation, and support to users to ensure effective utilization of the tools.
• Act as the primary point of contact for user inquiries, troubleshooting issues, and resolving access or workflow challenges.

Key Leadership Competencies:

• Positive "all for one" approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the "essence" and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Qualifications:

• Bachelor's degree in business administration, Supply Chain, Manufacturing, or related field.
• 3 years of relevant end-to-end marketing content creation, measurement, and dashboarding
• Understanding and/or strong learning agility for Pharma content supply chain processes, Material Review processes, content inventory management, and production planning.
• Proficiency in Adobe Workfront, including system configuration, reporting, and workflow design.
• Proficiency in Smartsheet, including system configuration, reporting and workflow design.
• Power BI proficiency preferred.
• Proficiency in Veeva Promo Mats, including system configuration, reporting, and workflow design.
• Ability to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively
• Have strong attention to detail and exceptional written, verbal, and interpersonal communication skills, with the ability to train and support users at all levels (written and oral)
• Experience in Pharma preferred but not required.

JOBID: 1082423
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.