What are the responsibilities and job description for the Area Retail Manager position at Cellcom?
As an Area Retail Manager, you'll oversee the operations and sales performance of multiple retail locations, ensuring each delivers a world-class customer experience. You'll coach and develop Retail Store Managers, drive sales strategies, and ensure operational efficiency across all locations. The role requires strong leadership, problem-solving, and communication skills, as well as the ability to track and analyze data to meet performance goals and manage staff development.
Responsibilities & Duties:
- Lead and coach Retail Store Managers to achieve sales goals, staff development, and operational efficiency.
- Travel to retail locations within the designated area to monitor customer experience and ensure company standards are met.
- Collaborate with HR and store management on recruiting, hiring, and training staff.
- Develop and implement sales strategies, monitor performance, and provide actionable feedback to store leaders.
- Manage area expenses, inventory, and staffing to ensure efficient operations and budget alignment.
- Other duties as assigned
Requirements:
- Bachelor's degree in Business, Marketing, or Retail Management (or equivalent experience).
- Minimum of three years of leadership experience, preferably managing multiple locations.
- At least three years of sales experience, with a preference for experience in the wireless industry.
- Strong leadership, communication, coaching, and problem-solving skills.
- Valid driver's license and ability to travel frequently within the designated area.
