What are the responsibilities and job description for the Veterinary Receptionist position at Centennial Hills Animal Hospital?
Veterinary receptionists are the face of the veterinary clinic, providing a warm and welcoming experience for pet owners and their beloved animals. They play a crucial role in the smooth operation of the clinic, handling a variety of tasks that contribute to excellent client service and patient care.
Here's a breakdown of the common job duties of a veterinary receptionist :
Client Interaction :
- Greeting and welcoming clients : Providing a friendly and professional first impression, both in person and on the phone.
- Scheduling appointments : Efficiently managing the appointment calendar, accommodating client needs and ensuring smooth patient flow.
- Answering phone calls : Handling inquiries, providing information, and directing calls to the appropriate staff members.
- Managing client communication : Relaying messages between clients and veterinary staff, ensuring clear and timely communication.
- Providing client education : Offering basic information on pet care, vaccinations, and clinic procedures.
- Addressing client concerns : Handling client inquiries and concerns with empathy and professionalism.
Administrative Tasks :
Animal Care Support :
Other Duties :
Essential Skills :
If you're passionate about animals and possess excellent communication and organizational skills, a career as a veterinary receptionist could be a rewarding choice.
About Centennial Hills Animal Hospital :
Located in Las Vegas, Centennial Hills Animal Hospital welcomes new patients and their owners. Since our doors opened in 2002, we have provided pet owners with comprehensive, compassionate veterinary care along with a dog boarding facility. Our multi-doctor practice provides care for cats, dogs, ferrets, reptiles, and other exotic animals.Centennial Hills Animal Hospital offers low cost vaccinations, breed analysis, various surgical and dental services, radiology, ultrasound, and endoscopy. We also offer basic grooming services. In addition,For your convenience, Centennial Hills Animal Hospital is open seven days a week. We offer both appointment and walk-in visits to accommodate any patient in need of veterinary care.
Salary : $15 - $18