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Veterinary Receptionist

Centennial Hills Animal Hospital
Las Vegas, NV Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/5/2025

Veterinary receptionists are the face of the veterinary clinic, providing a warm and welcoming experience for pet owners and their beloved animals. They play a crucial role in the smooth operation of the clinic, handling a variety of tasks that contribute to excellent client service and patient care.

Here's a breakdown of the common job duties of a veterinary receptionist :

Client Interaction :

  • Greeting and welcoming clients : Providing a friendly and professional first impression, both in person and on the phone.
  • Scheduling appointments : Efficiently managing the appointment calendar, accommodating client needs and ensuring smooth patient flow.
  • Answering phone calls : Handling inquiries, providing information, and directing calls to the appropriate staff members.
  • Managing client communication : Relaying messages between clients and veterinary staff, ensuring clear and timely communication.
  • Providing client education : Offering basic information on pet care, vaccinations, and clinic procedures.
  • Addressing client concerns : Handling client inquiries and concerns with empathy and professionalism.

Administrative Tasks :

  • Maintaining client records : Updating and organizing patient files, ensuring accuracy and confidentiality.
  • Processing payments : Handling transactions, preparing invoices, and managing financial records.
  • Managing correspondence : Preparing and sending emails, letters, and other communications.
  • Organizing and maintaining the reception area : Ensuring a clean, comfortable, and welcoming environment for clients and their pets.
  • Managing inventory : Monitoring and ordering office supplies, and sometimes assisting with pet-related product sales.
  • Animal Care Support :

  • Assisting with animal handling : Providing support to veterinary staff during examinations and procedures.
  • Providing basic animal care : This may include feeding, walking, or cleaning cages for animals in the clinic's care, although these duties are more commonly handled by veterinary assistants or technicians.
  • Other Duties :

  • Collaborating with the veterinary team : Working closely with veterinarians, technicians, and other staff members to ensure efficient and coordinated care.
  • Following clinic policies and procedures : Adhering to established protocols for client service, patient care, and safety.
  • Maintaining a professional demeanor : Presenting a positive and professional image at all times.
  • Essential Skills :

  • Excellent communication and interpersonal skills : Ability to interact effectively with clients, staff, and animals.
  • Strong organizational and time-management skills : Ability to multitask and prioritize tasks in a busy environment.
  • Computer proficiency : Ability to use veterinary practice management software and other relevant applications.
  • Compassion and empathy : A genuine love for animals and a desire to provide excellent care.
  • Attention to detail : Ability to maintain accurate records and ensure smooth operations.
  • If you're passionate about animals and possess excellent communication and organizational skills, a career as a veterinary receptionist could be a rewarding choice.

    About Centennial Hills Animal Hospital :

    Located in Las Vegas, Centennial Hills Animal Hospital welcomes new patients and their owners. Since our doors opened in 2002, we have provided pet owners with comprehensive, compassionate veterinary care along with a dog boarding facility. Our multi-doctor practice provides care for cats, dogs, ferrets, reptiles, and other exotic animals.Centennial Hills Animal Hospital offers low cost vaccinations, breed analysis, various surgical and dental services, radiology, ultrasound, and endoscopy. We also offer basic grooming services. In addition,For your convenience, Centennial Hills Animal Hospital is open seven days a week. We offer both appointment and walk-in visits to accommodate any patient in need of veterinary care.

    Salary : $15 - $18

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