What are the responsibilities and job description for the Dental Front Desk Receptionist position at Centennial Hills Dental Health Centre?
Overview
We are seeking a friendly and organized Front Desk Receptionist and Insurance Coordinator in our dental office to join our team. This role is essential in providing excellent customer service and ensuring smooth operations at the front desk. The ideal candidate will be responsible for managing phone systems, handling clerical tasks, and maintaining insurance and dental records while adhering to HIPAA regulations. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment.
Duties
- Greet patients and visitors with a warm and welcoming demeanor.
- Manage incoming calls through phone systems, directing calls to appropriate personnel.
- Schedule and confirm dental appointments using dental scheduling software.
- Maintain accurate dental records in compliance with HIPAA regulations.
- Utilize dental software such as Dentrix and/or Open Dental for patient management.
- Perform clerical tasks including filing, data entry, and document preparation.
- Process patient information and insurance verification.
- Ensure the front desk area is organized and presentable at all times.
Skills
- Proficiency in phone systems to manage incoming calls effectively.
- Strong clerical skills with attention to detail for accurate record keeping.
- Familiarity with dental records management and HIPAA compliance.
- Experience with front desk operations in a healthcare setting is preferred.
- Knowledge of dental scheduling processes to coordinate appointments efficiently.
- Proficiency in Dentrix and software is a must.
- Understanding of ICD-10 coding for accurate patient documentation is beneficial.
- Excellent interpersonal skills to interact positively with patients and team members.
Join our dedicated team as a Front Desk Receptionist/Insurance Coordinator, where your contributions will make a significant impact on patient care and office efficiency.
Job Type: Full-time
Pay: $17.07 - $19.00 per hour
Expected hours: 38 per week
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Paid time off
Schedule:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Dental office: 1 year (Required)
Ability to Commute:
- Las Vegas, NV 89131 (Required)
Work Location: In person
Salary : $17 - $19