Front Desk Medical Receptionist

Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks in a busy clinic environment. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:

• Greet patients at the conclusion of their visit and provide courteous, efficient service.
• Review the provider’s notes in the Electronic Health Record (EHR) system to ensure all follow-up appointments or procedures are properly scheduled.
• Collect co-pays, balances, and other payments; provide receipts and explain charges when necessary.
• Print after-visit summaries and patient education materials through the EHR.
• Ensure all patient questions or concerns are addressed before they leave.
• Confirm and update patient contact, insurance, and billing information in the EHR.
• Work closely with clinical and billing teams to resolve any outstanding issues.
• Maintain HIPAA compliance and uphold patient confidentiality at all times.

Qualifications:

• High school diploma or equivalent required.
• Prior experience in a medical front office setting preferred.
• Familiarity and comfort with Electronic Health Records (EHR) systems is required.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to multitask and stay calm in a fast-paced environment.

Why Join Us?

• Supportive and professional team environment.
• Opportunity to make a direct impact on patient satisfaction.
• Competitive compensation and benefits package.

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday
• No weekends
• Overtime

Work Location: In person

Salary : $17 - $18