Case Manager and Office Coordinator - Restorative Justice (3+ years experience required)

How to Apply

Submit in pdf form a resume/CV, a list of four professional references, and your answers to the Application Questions (see below). Email applications to jobs@lanecdr.org.

Application Question 1: What about this position is most closely connected to your own key values?

Application Question 2: Describe the experiences and skills you have that you believe will be a great fit for fulfilling this role.

Application Timeline:

Start Date: as soon as possible.

About us

For over 40 years, the Center for Dialogue and Resolution (CDR) has provided high quality mediation services to the communities of Lane County, with recent expansion to Douglas and Coos Counties.

CDR provides services in the areas of mediation, restorative justice, facilitation, and public education and training. CDR helps clients through the entire processes described above. Our goal is to ensure that the mediation process is responsive, efficient, and affordable.

CDR’s mission is to provide resolution services that: address disputes, crimes and community conflicts through mediation and group facilitation, using the best communication skills and dialogue models available; and to provide education services that build communication and resolution resources in the community though trainings, workshops, and presentations.

CDR’s vision is to transform conflict and to facilitate positive communication to build more peaceful communities.

CDR values and centers diversity, equity, and inclusion in all of its work, both internally and externally. The following are the working definitions of DEI at CDR:

Diversity refers to the array of differences in identity, including physical, philosophical, cognitive, cultural and linguistic, within any given community. Placing a value on diversity presupposes the notion that a community is fundamentally healthier (and more just) when it both contains and is informed by this multiplicity of perspectives.

Equity is the existence of conditions where all members of a community can reach their full potential; it requires ongoing, honest self-assessment of privilege, inter-cultural fluency, and implicit bias to inform the lens through which we examine our personal positions, interpersonal interactions, and institutional structures.

Inclusion speaks to the methods that an organization or community uses to ensure that diverse members have an opportunity to participate in that community, contribute to its expressions, and exert power within its leadership and decision-making structures. The extent to which a community operates from an ethos of inclusion reflects their support of equity and their understanding of the importance of diversity.

CDR is in the early stages of its DEI journey. All CDR employees are expected to participate in, and contribute to, the regular and ongoing DEI initiatives and efforts across the agency.

CDR encourages those who have worked in, lived with, or are members of, marginalized communities to apply for open staff positions. CDR is committed to working against historical and systemic trends of privileging normative identities for jobs and opportunities. In accordance with Federal Law, CDR does not discriminate on the basis or race, color, national origin, religion, sex, age, of disability.

Position description:

FTE and Pay: This is a 1.0 FTE position (40 hrs/ week), paid at $28.85/ hr. **Please note that because this is a grant-funded position, we can only guarantee that it will be funded through June 2025.

Benefits: Pacific Source Medical and Dental

Primary Duties:

The RJ Coordinator will work closely with the RJ Diversion Team in the our Restorative Diversion program with a primary focus on adult cases.

• Develops and manages adult RJ diversion cases and maintains detailed case notes
• Cross-trains with other staff members
• Uses appropriate conflict resolution processes to deal with all concerns or conflicts with volunteers, staff, or others
• Collaborates with all staff to improve agency operating systems
• Represents the agency positively to volunteers in the agency
• Represents CDR positively in meetings with other agency personnel, agency partners, stakeholders, and community members
• Monitors social support for clients, which may include meeting with participants, learning whether connections to social supports are needed, and provides information and referrals for resources in the areas of employment, transportation, mental/behavioral health, government benefits, etc.
• Maintains regular communication with Program Manager about all open cases.
• As necessary, assists with social support and resource navigation for all open cases.
• Recruits, onboards, coordinates, and tracks RJ volunteer cohort in collaboration with RJ Case Management and Volunteer Coordinator
• Supports Program Manager in maintaining and developing relationships with system and community partners
• In conjunction with other staff, supports program’s continuous improvement, including participation in monitoring, evaluation and learning activities
• Understands and uses our tracking systems to support good data collection
• Participates regularly in staff meetings and other agency meetings as needed or requested

Minimum Qualifying Skills/ Experience:

• 3 years working in a nonprofit or other related public and/or social services sector position;
• Fluent in Spanish (non-fluent applicants will not be considered for employment)
• Experience working with teenagers in a leadership or educational role
• Demonstrated understanding of the principles of restorative justice, mediation, and conflict resolution
• Ability to model healthy communication skills and strategies, both verbal and written
• Basic de-escalation strategies

Preferred Qualifying Skills/ Experience:

• Active experience facilitating or co-facilitating conflicts (either in mediation or Restorative Conferencing)
• Nonviolent Communication (20 hrs of training or 3 years applied experience)*
• Active experience working with youth in school settings
• Foundations of Restorative Practice training*

* we provide training in these areas even if experience is already present

Background Check:

Because this position works closely with minors, some highly vulnerable, the successful candidate will be required to clear a criminal background check. Having a criminal record does not necessarily disqualify someone as a candidate—in some cases, interaction with the court system and personal experience of incarceration may provide unique qualifications for this work. However, any past criminal activity involving harm, or risk of harm, to minors will be grounds for immediate disqualification.

Schedule

Position will be up to 40 hours per week, and may include some weekends and evenings. Some remote work is possible, but it is anticipated that more than half of workdays will need to be on site at our office.

Compensation

Pay: $60,008/year ($28.85/hourly)

Status: This is a full time position requiring 40 hours per week.

Benefits: Full Health and Dental coverage for individual/family.

Holidays: Staff receive full pay for every Federal Holiday.

Paid Time Off: Incoming staff accrue 40 hours of vacation time and 40 hours of sick time per year.

Job Type: Full-time

Pay: $28.85 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Eugene, OR 97402: Relocate before starting work (Required)

Work Location: Hybrid remote in Eugene, OR 97402

Salary : $60,008