What are the responsibilities and job description for the Office Coordinator position at Center for Emotional Health?
Private Psychiatry Office Seeking a Dedicated Office Coordinator
We are a well-established outpatient behavioral health practice with 20 physical locations and virtual services across North Carolina. Our team is committed to providing high-quality, evidence-based care with a personal touch. We offer both in-person and telehealth visits and collaborate with primary care physicians and referring providers to support comprehensive patient care.
As an Office Coordinator with Center for Emotional Health, you will be an essential part of our team, ensuring a smooth and welcoming experience for patients, providers, and staff. Your role will involve managing appointments, handling calls and voicemails, assisting with light clinical tasks, and supporting daily office operations. We are looking for a detail-oriented, service-focused professional who thrives in a fast-paced, team-oriented environment.
Qualifications:
- High School Diploma or equivalent
- 1 years of recent administrative/clerical experience
- 1 years of customer service experience
- Prior experience in a healthcare setting preferred
- Proficiency in multi-line phone systems and voicemail management
- Cash handling experience is a plus
- Strong computer skills
- Excellent problem-solving and decision-making abilities
- Strong interpersonal and verbal/written communication skills
- Exceptional organizational skills with attention to detail
- Ability to assist with light clinical duties (administering UDTs, obtaining vital signs)- training on-site
Duties:
- Provide outstanding customer service by greeting patients, answering inquiries, and assisting with scheduling before and after appointments
- Manage phone calls, voicemails, and administrative records with accuracy
- Process cash transactions and maintain financial records with integrity
- Work collaboratively with team members to ensure smooth office operations
- Demonstrate flexibility in managing various tasks and responsibilities
- Assist with light clinical duties
Benefits:
- Medical, Dental, and Vision Group Health Insurance with employer contribution
- 401K Retirement Plan with employer match
- PTO beginning at 90 days
- Aflac supplemental insurance
- $18.50 hourly rate, Full Time
Schedule:
- Monday through Friday (no evenings, weekends, or holidays)
- Office hours: 7:45 AM – 5:15 PM (varies by office needs/coverage)
- Lunch closure from 12:00 PM – 1:00 PM
Please do not contact the office(s) regarding hiring. All hiring is conducted via email.
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Please answer the following questions to be considered for interview:
1. Have you interviewed with us before? We keep all interview summaries, and review any candidates still interested in a position.
2. Where are you currently located? (City/zip code)
3. What is the pay rate at which you intend to start?
4. What is your personal email address and phone number (as really emails cause delays and enter spam often)?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $19
