What are the responsibilities and job description for the Bilingual Client Services Public Benefits Enroller position at Center for Family Life?
Job Type
Full-time
Description
Job Title : Client Services Public Benefits Enroller
Exemption : Non-Exempt
PURPOSE OF THE POSITION : Coordinate access to resources that help clients secure access to public benefits.
REPORTS TO : Program Director
SUPERVISES : N / A
I. SPECIFIC RESPONSIBILITIES include, but are not limited to
- Assess client eligibility for public benefits by completion of an over-the-phone or in-person financial intake
- Provide screening, information, and 1-to-1 assistance to connect individuals to public benefit programs
- Recruit and / or obtain referrals of clients that are determined to be eligible for benefits enrollment services
- Effectively utilize external and internal databases (e.g. Client Track, Client Navigator)
- Represents and promotes the agency's mission and programs in various public settings (outreach sites, events, organizations, referring agencies, etc.)
- Abide by privacy laws and understand the need to maintain client confidentiality
- Keep track of program goals and ensure the goals are met
- Conduct workshops
II. QUALIFICATIONS
III. RELATIONSHIP WITH OTHERS
VI. WORKING CONDITIONS
V. SCOPE OF RESPONSIBILITY
The Client Services Public Benefits Enroller position focuses on determining clients' eligibility and completing their enrollment in public benefits.
42,500 - $45,000 per year, commensurate with education and experience. This is a full-time position at 35 hours per week. Benefits included Medical, dental, vision, and life insurance along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan. Up to four weeks paid vacation.
Salary Description
42,500 - $45,000 per year
Salary : $42,500 - $45,000
