What are the responsibilities and job description for the Patient Services Coordinator - Oral Surgery position at Center for Oral and Maxillofacial Surgery?
The Scheduling Coordinator will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients. As a member of our team, you will be responsible for scheduling appointments, preparing patient charts, and managing patient flow to reduce wait times.
Responsibilities
- Schedule appointments to optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms.
- Prepare daily schedules for each provider, collect patient financial responsibility, and prepare patient charts.
- Assist patients as necessary, provide excellent customer service over the phone, in person, or via electronic communication, and maintain confidentiality of all information in accordance with HIPAA.
Requirements
- High school diploma or equivalent required.
- One year of customer service experience required.
- Friendly, inviting, and professional personality and presence.
- Basic office skills such as typing and filing.
- Good organizational skills and attention to detail.
Our Benefits
- Medical (including Virtual Care), Dental, and Vision Coverage.
- Employee Assistance Program (EAP).
- Uniforms/Scrubs provided.
- Competitive pay, Bonus potential, and annual merit reviews.
- 401(k) Plan w/Company Match.
- Health Savings Account (HSA) with HDHP health plans.