What are the responsibilities and job description for the Front Desk Coordinator position at Center For Oral Facial & Implant Surgery?
Center for Oral Facial & Implant Surgery
6015 Shallowford Road, Chattanooga, TN 37421
POSITION PURPOSE
We are seeking a dynamic and dedicated Front Desk Coordinator to join our top-tier Oral Surgery Practice. Front Desk Coordinators are an integral part of our team as they are the first person in face-to-face interaction and impression. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
- Patient Interaction: Create patient accounts, obtain patient demographics, check patients in, collect and post payments, answer phone and assist patients in scheduling appointments.
- Administrative Support: Mail referral letters, assist with recalling patients, collections, cross train to assist with converting treatment plans, assist with scheduling surgeries and other duties as assigned.
- Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
- Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
- Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
- Educational Background: Completion of high school or equivalent is required.
- Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
- Multitasking/Detail Oriented Ability: Demonstrated ability to be detail oriented and to multitask and take initiative in a fast-paced environment.
- Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
- Communication Skills: Superior communication skills, both verbal and written, as well as active listening skills are essential for effective interaction with patients and team members.
- Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
ABOUT US ORAL SURGERY MANAGEMENT
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
