What are the responsibilities and job description for the Community Engagement Manager position at Center for Transforming Lives?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
SUMMARY
The Community Engagement Manager is a vital member of CTL’s Development Team, responsible for rallying volunteer and community support to advance social impact, awareness, and fundraising initiatives. This role designs and leads public engagement opportunities that bring CTL’s mission to life while fostering transformational community partnerships.
In this highly relational and operational role, the Community Engagement Manager recruits, trains, and coordinates a high volume of volunteers—particularly from corporate and community groups—while managing key systems and overseeing in-kind donation efforts. This person will work closely with leadership across CTL’s programs to maintain ongoing awareness of the organization’s greatest needs and align volunteer and donation efforts accordingly.
RESPONSIBILITIES
Community Engagement & Volunteer Leadership
- Mobilize volunteers from corporations, civic organizations, and the general public to support CTL’s programs, events, and advocacy efforts.
- Plan, coordinate, and at times lead campus tours on a weekly basis.
- Design and implement creative public engagement strategies that help transform communities through service and partnership.
- Recruit, train, and coordinate individual and group volunteers, ensuring alignment with CTL’s values and program needs.
- Work closely with The Resale Shop to meet ongoing volunteer support needs.
- Manage all volunteer systems and tools including Bloom Volunteers, Qgiv, and Cognito Forms.
- Regularly report volunteer activity and program impact to internal stakeholders and leadership.
In-Kind Donations
- Oversee the recruitment, collection, and distribution of in-kind donations
- Coordinate seasonal donation drives and campaigns in collaboration with corporate partners and community groups
- Track inventory and donation distribution, ensuring all items are matched with program needs respectfully and efficiently
Collaboration & Program Alignment
- Maintain regular communication with program leadership to stay aware of evolving needs in each program area
- Ensure volunteer and in-kind efforts directly support CTL’s frontline services and mission delivery
- Collaborate with the Development and Marketing Teams to promote engagement opportunities and steward partners
Event Support & Volunteer Integration
- Coordinate volunteer participation for major events, such as the Transforming Lives Luncheon, our Annual Meeting, and quarterly Giving Society Socials other appeals
- Plan volunteer appreciation efforts and recognition events
- Plan and lead volunteer orientation and onboarding
- Attend and support evening/weekend events as needed
Leadership, Communication & Reporting
- Collaborate with the Chief Development Officer and team leads to integrate volunteerism into fundraising strategies
- Communicate regularly with internal teams to ensure a seamless volunteer and donor experience
- Collaborate closely with team members to develop and present impact reports and engagement summaries to inform dashboards, strategy, and transparency.
Requirements
- Bachelor’s degree in Nonprofit Management, Public Administration, Communications, or a related field
- Minimum five (5) years of leadership experience in volunteer coordination, corporate engagement, or community mobilization
- Demonstrated ability to lead high-volume volunteer programs and community partnerships
- Excellent verbal, written, and interpersonal communication skills
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously
- Proficiency with volunteer and donor platforms (e.g., Bloom Volunteers, Qgiv, Cognito Forms, or similar systems)
- Comfortable speaking publicly and engaging diverse audiences
- Bilingual (English/Spanish) a plus
- A collaborative spirit, learning posture, high emotional intelligence, and a deep belief in CTL’s mission to create lasting change for women and children.
Additional Requirements
- Ability to work evenings and weekends for events and community engagement activities as needed in addition to regular work week.
- Reliable transportation and a valid driver’s license.
- Willingness to engage with a wide array of community partners and donors in varied settings.
KNOWLEDGE, SKILLS, ABILITIES
- Bloomerang CRM, Qgiv, Cognito, and other platforms
- Monday.com for task management
- Benevon Sustainable Fundraising Model
- SharePoint, Microsoft Suite, Outlook, Teams
- Others as needed
Salary : $51,000 - $60,000
