What are the responsibilities and job description for the Case Manager position at Center for Veterans Issues, Inc.?
Job Purpose
The overall purpose of the Case Manager is to provide comprehensive case management, financial counseling, and assistance to prevent veterans and their families from becoming homeless.
Qualifications
Bachelor's degree in social services is required
Minimum two years of experience in case management, life skills as well as conducting assessment and counseling services
Associate's degree with 4-5 years of experience in case management, life skills as well as conducting assessment and counseling services is acceptable
Experience providing services to veterans is strongly preferred
Experience delivering services to SUD, COD, or homeless population is also preferred
Valid Wisconsin Driver's License in good standing and current / valid auto insurance
Duties and Responsibilities
Delivery of case management and supportive services to homeless veterans; maintain case files
Review Intake Specialist's screen, matrix, categorization, and comprehensive assessment
Make a determination of supportive service needs
Develop a Housing Identification and Stability Plan
Provide housing stability counseling :
Awareness and referral to rental and rent subsidy programs
Awareness and referral to housing assistance programs
Educate participants on supportive service availability and client rights, including :
Fair Housing
Landlord-tenant laws
Lease terms
Rent delinquency
Resolution or intervention of mortgage delinquency
Home maintenance and financial management
Develop and monitor Single Coordinated Care Plan for participants
Request temporary financial assistance after obtaining approval from Program Manager
Make program referrals and establish linkages with appropriate agencies / service providers to assist participants obtain needed supportive services, including, but not limited to :
Non-compensation benefits from the VA
Vocational and Rehabilitation Counseling
Employment and Training Services
Educational Assistance
Healthcare Services
Childcare Providers and Assistance
Protective Payee Services
Legal Services
Daily Living Services
Direct Financial Assistance
Emergency Assistance
Execute participation agreements with participants
Maintains accurate and timely records of clients through detailed case noting of assessments, contacts, and progress using required case management forms and maintains required HMIS records
Coordinate with additional staff to provide pick-up / drop-off transportation services and administer bus tickets
Provide financial counseling and assist participants in developing a personal budget
Create a discharge plan for participants including referral options
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