What are the responsibilities and job description for the Front Desk Receptionist/Medical Records Clerk position at Center for Women's Health?
Must have strong patient service skills. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients. Greets and directs patients, salespeople, and visitors Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices or specialists. Prepares all billings in computerized system for processing by finance. Collects payment from patients and reconciles daily cash reports.
Scan patient information and records into charts, track records, etc.
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions. Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things. Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
Follows through on commitments. Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations. Demonstrates ability to perform and maintain Annual Competencies.
Requirements: Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software. Preferred Qualifications: Knowledge of Medical Practice software a plus. Knowledge of medical record filing and coding systems and medical terminology If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals.
Must be vaccinated and boosted to work at our clinic.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
- Customer service: 3 years (Required)
- Computer skills: 4 years (Required)
Work Location: In person
Salary : $13 - $16