Intake and Scheduling Coordinator

At Center of Illinois Home Healthcare, we are dedicated to providing exceptional home healthcare services that make a difference in our patients' lives. Our team is compassionate, professional, and committed to delivering personalized care. We are looking for a highly organized and detail-oriented Home Health Intake and Scheduler to join our team and ensure the seamless scheduling of patient and clinicians visits and services.

Responsibilities:

• Coordinate and schedule clinicians visits, assessments, and follow-up visits for home health services.

• Communicate effectively with patients, families, and healthcare providers to confirm appointments and address any scheduling changes.

• Work closely with clinical staff to ensure timely and efficient scheduling that meets patients needs and preferences.

• Assist with intake processes and verify patient information and eligibility for home health services.

• Maintain accurate and up-to-date records of patients in our EMR system

• Ensure compliance with healthcare regulations and agency policies

• Provide exceptional customer service to patients, their families, referral sources, and addressing any concerns or inquiries.

• Participate in the office on-call rotation.

• All other duties as assigned.

Requirements:

• Minimum of one (1) year of experience in health care (hospice, skilled nursing, MD office, hospital)
• Ability to work alongside a team of professional and administrative personnel
• Autonomous, organized, assertive, flexible, and cooperative in performing job responsibilities in a fast-paced work environment.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Intake: 1 year (Required)
• Home Health: 1 year (Required)

Work Location: In person