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Homeless Outreach Counselor / Case Manager

Center Point, Inc.
San Rafael, CA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/11/2025

Job Summary

Center Point Inc. is seeking a Counselor / Case Manager for its Male as well as Woman’s and Children Residential Substance Use Disorder Programs located in San Rafael, Marin County. The person in this position will be providing outreach, counseling and case management services to individuals experiencing homelessness or at risk of homelessness.

Overview of the position

Under the direction of the Program Manager, the Outreach Counselor / Case Manager acts as the lead community services liaison and ensures the delivery of comprehensive case management and therapeutic services for individuals experiencing homelessness or at risk of homelessness.

The Outreach Counselor / Case Manager assists in identifying needed services and ensuring that these services are provided for and / or referrals are facilitated. The Outreach Counselor / Case Manager is responsible for the initial contact, engagement, assessment of needs and enrollment into the identified assessed services.

The Outreach Counselor / Case Manager provides day-to-day case management activities of the identified individuals experiencing homelessness or at risk of homelessness to include, addressing linkages to other necessary systems of care (e.g., housing, SUD services, primary medical care, Mental health services, educational and vocational needs,).

The Outreach Counselor / Case Manager must demonstrate the ability to establish and maintain cooperative working relationships with, staff, colleagues, administrators, and community contacts. Excellent verbal, interpersonal, and written communication skills and the ability to communicate effectively with community constituents from ethnically diverse populations are essential to the position. Ability to plan, coordinate and implement events, programs, and activities. Demonstrated strong organizational and time management skills and the ability to initiate and problem solve.

Duties :

  • Provides assistance with establishing eligibility and making applications for public benefits.
  • Responsible for the coordination and implementation of outreach and referral services to recruit and secure appropriate treatment placements.
  • Develop case management plans for participants and record in the state and federal electronic records.
  • Make appropriate referrals to internal programs and outside agencies based on the client’s needs.
  • Monitor participants' progress relative to their case management plan.

Minimum Qualifications :

  • High school diploma or equivalent
  • Have a minimum of two (2) years’ experience working with homeless populations experiencing Substance use and or Mental Health disorders.
  • Certified or registered as an AOD Counselor or Peer Support Specialist with a certification recognized by DHCS.
  • Familiarity with Electronic Health Records and online data collection is preferred.
  • Agency offers a range of benefits, and a competitive salary based upon experience and level of certification

    People with a criminal record are encouraged to apply

    Job Type : Full-time

    Schedule : 8-hour shift

    Work Location : In person

    Pay : $28.00 - $33.00 per hour

    Benefits :
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Ability to commute / relocate :

    San Rafael, CA : Reliably commute or planning to relocate before starting work (Required)

    Application Question(s) :

  • Are you certified or registered as an AOD counselor or Peer Support Specialist?
  • Are you familiar with Electronic Health Records and online data collection?
  • Do you have 2 years minimum experience working with homeless populations experiencing Substance use or Mental Health disorders?
  • Salary : $28 - $33

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