What are the responsibilities and job description for the Dental Clinical Assistant position at Centers For Sleep & Airway Medicine?
Who We Are
Who You Are
The Clinical Assistant is a valuable member of the Vivos clinical team and partners closely with the doctor to ensure high quality care and a WOW patient experience. He/she is key to building positive relationships with the patients and parents. The Clinical Assistant is responsible for completing the diagnostic records, assisting the doctor during exams, and maintaining a clean and safe clinical area.
What You'll Do
- Prepares treatment room for patient by following prescribed procedures and protocols
- Welcomes and seats the patient in a friendly, kind and caring manner
- Provides information to patients and their family members about the Vivos Appliance System
- Takes necessary records including CBCT scan, digital scans of upper and lower arches and diagnostic photographs
- Enters necessary information into the patient chart
- Makes appointment for next visit
- Takes progress records as directed by the doctor
- Delivers appliances following Vivos protocols
- Creates excitement in patients about wearing their appliances
- Explains compliance tools to patients and parents
- Educates patients/parents on how to use “Tongue Trainers” or how to do myo-functional exercises
- Asks patients/parents for referrals
- Asks patients/parents to complete survey
- Asks patients/parents to like/follow us on social media
- Handles the sterilization of instruments by following prescribed procedures and protocols
- Completes follow up calls/emails to patients/parents after appliances have been delivered per protocol
- Escorts patients/parents to front desk area to be checked out
- Maintains the back-office area and treatment rooms in the Vivos Center so that it projects a professional, clean, safe and organized appearance.
- Protects patients and team members by adhering to infection-control policies and OSHA protocols
- Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency medical kit, emergency oxygen, and emergency medical equipment
- Maintains patient confidence and protects operations by keeping information confidential per HIPAA protocols
- Ensures operation of Vivos clinical equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Maintains Vivos supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; uses Budget Trackers as trained
- Maintains the MSDS book
- Conserves resources by using equipment and supplies as needed to accomplish job results
- Understands and is aware of all current Vivos Marketing
- Conducts Parent Meetings as needed
- Assists with marketing the Vivos Center in the community, as directed by the Team Leader
- Assists in the front office as needed
- Assists the Team Leader as needed
- Prepares required material for Morning Huddle
- Attends morning huddle
- Attends monthly Team Meeting
- Attends and participates in off-site events (health fairs, community events, etc.) as needed
- Performs other duties as assigned
What You Bring
Key Competencies:
- Communication skills
- Customer service skills
- Team Work
- Radiography Certification
- Performing Diagnostic Procedures
- OSHA/HIPAA compliance
- Initiative
- Adaptability
- Detail oriented
- Confidentiality
- Accurate Record Keeping
- Ability to maintain appropriate inventory of supplies
- Patient focused/friendly
Qualifications, Education and Experience:
- High school diploma, General Education Degree or higher
- Dental Assistant Certification (in states where required – can obtain after hire)
- Knowledge of computer and relevant software applications
- Knowledge of dental terminology and procedures is helpful but not required at time of hire
- Customer service skills
- Radiology certification (can obtain after hire)
- Good interpersonal skillsCPR certification (can obtain after hire)
The hourly rate for this position ranges from $21 to $23, depending on experience and qualifications.
#IND1
Salary : $21 - $23