What are the responsibilities and job description for the Clinical Manager - Healthcare Operations position at CenterWell Home Health?
About CenterWell Home Health
We specialize in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization.
- Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers.
- Working together, we help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.
Serving as RN Clinical Manager at CenterWell Home Health
- As an RN Clinical Manager, you will be responsible for overseeing all direct care patient services provided by clinical personnel.
- This role is focused on both home health clinical quality assurance and home health clinical operations initiatives.
- You will develop, plan, implement, analyze, and organize clinical operations for a specific location managed.
Key Responsibilities
- Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed.
- Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies.
- Manages the assignment of caregivers.
- Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs.
- Accountable to ensure patients meet admission criteria and make the decision to admit patients to service.
- Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC).
- Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers.
- Coodinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.
- Works in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals.
- Participates in sales and marketing initiatives.
- Supervises all clinical employees assigned to a specific location.
About the Team
We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities, and company.
By providing flexible scheduling options, clinical certifications, leadership development programs, and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
