What are the responsibilities and job description for the Operations Coordinator position at Centex Auto Title?
About Us:
We are a leading auto title company providing white-glove DMV services to a range of clients, including retail customers, auto dealers, and large corporate clients. Our enterprise division is dedicated to delivering exceptional service to our largest clients, and the Operations Coordinator plays a critical support role in ensuring seamless operations.
Job Overview:
The Operations Coordinator will be responsible for providing administrative and operational support to the enterprise division. This role ensures that all paperwork, documentation, and quality control processes are completed accurately and on time. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to handle multiple tasks and prioritize effectively.
Key Responsibilities:
Document Verification & Processing:
- Review and verify the accuracy and completeness of paperwork submitted by clients.
- Ensure all required documentation is scanned, uploaded, and stored appropriately in company systems.
- Act as additional support to process temporary permits during busy periods (typically end of quarters).
Quality Assurance:
- Perform quality checks on completed work to ensure compliance with client and company standards.
- Address and resolve discrepancies or errors in a timely manner.
Administrative Support:
- Respond to client and internal team emails promptly and professionally.
- Maintain accurate records of transactions and updates in the enterprise database.
- Prepare reports and summaries as needed for internal and client-facing purposes.
Team Support:
- Order and manage office supplies for the enterprise division.
- Provide additional support tasks as requested, including scheduling, data entry, or team coordination.
Communication:
- Serve as a point of contact for administrative inquiries from clients and team members.
- Communicate updates and process changes effectively to the enterprise team.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 1-3 years of experience in an administrative or operational support role.
- Proficient in Microsoft Office Suite and familiarity with document management systems.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
Preferred Qualifications (Optional):
- Experience in the automotive, title, or DMV-related industry.
- Familiarity with Airtable or other project management tools.
- Knowledge of quality assurance processes.
Why Join Us?
- Opportunity to work with a dynamic and collaborative team.
- Be part of a growing company with opportunities for career advancement.
- Gain experience in a fast-paced, client-focused environment.
Job Details
- Schedule: Monday - Friday 8:30 AM - 5 PM; Alternate Saturdays 8 AM - Noon
- Location: In-person
Benefits
- 401k (4% matching)
- Paid Time Off (Starts accruing on day one)
- Paid Holidays
- Career Development
- Monthly Team Lunch
- Quarterly Team Offsite
- Great team environment
Centex Auto Title is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $19
