What are the responsibilities and job description for the Operations Coordinator position at Technology Navigators?
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Exclusive Opportunity: Operations Coordinator
Location: Austin, TX (On-site 4 Days a Week)
We are partnering with an exclusive client in the fintech sector to find a dynamic Operations Coordinator. This is a unique opportunity to work in a fast-paced environment, supporting high-level operations while ensuring exceptional client satisfaction. The ideal candidate thrives on multitasking and problem-solving, with a strong background in B2B fintech or Gaming operations.
Key Responsibilities
This role requires being on-site in Austin, TX, four days a week to collaborate closely with the team and ensure operational excellence.
If you're ready to bring your expertise to an exclusive and impactful role, we encourage you to apply today.
#IND1
Exclusive Opportunity: Operations Coordinator
Location: Austin, TX (On-site 4 Days a Week)
We are partnering with an exclusive client in the fintech sector to find a dynamic Operations Coordinator. This is a unique opportunity to work in a fast-paced environment, supporting high-level operations while ensuring exceptional client satisfaction. The ideal candidate thrives on multitasking and problem-solving, with a strong background in B2B fintech or Gaming operations.
Key Responsibilities
- Coordinate a variety of operational tasks to ensure smooth workflows across the organization.
- Assist clients via live chat and email with payment and system queries, providing top-tier support.
- Liaise with internal payment teams to request and process payment-related documentation.
- Facilitate client onboarding, ensuring a seamless transition and exceptional experience.
- Manage diverse data entry tasks and generate detailed reports.
- Act as a backup for processing manual payments and troubleshooting payment issues.
- Support small client events to promote the brand and foster relationships.
- Undertake ad hoc tasks, including creating documentation and agreements, while contributing ideas to improve processes.
- Hands-on experience in fintech or Gaming operations, particularly in environments such as EMIs or Payment Institutions.
- Expertise in supporting B2B clients with a focus on service excellence.
- Familiarity with tools like Jira is a strong advantage.
- Proven ability to communicate effectively via chat and email, maintaining professionalism and clarity.
- A keen attention to detail, coupled with the ability to adapt to new challenges and tasks quickly.
- A competitive salary reflective of your experience and contribution.
- An opportunity to work with a seasoned and supportive team.
- Growth opportunities within a fast-evolving, multi-entity organization.
This role requires being on-site in Austin, TX, four days a week to collaborate closely with the team and ensure operational excellence.
If you're ready to bring your expertise to an exclusive and impactful role, we encourage you to apply today.
#IND1
