What are the responsibilities and job description for the Revenue Cycle Pre-Authorization Team Lead- FT/Days position at Centra Medical Group?
This position is responsible for successfully and efficiently managing large volumes of incoming calls, emails, and correspondence for the Pre Authorization Unit. The lead also assigns and monitors workload and process workflow for an assigned group of employees. The lead will serve as a daily go to during business operations. The lead position also provides continual feedback, education, and on-the-job training to staff as areas of opportunity are identified. The lead will work closely with management to set key performance indicators, monitor performance, and provide feedback up and down the department chain. The lead will also be expected to perform front end duties.
Required Qualifications:
- High school diploma or equivalent.
- One year experience in healthcare Revenue Cycle, other medical office experience, leadership, a combination or core classwork from an accredited college or university in a medical course of study or have one Revenue Cycle recognized certification.
- Authorization and Insurance experience in a healthcare setting
- Knowledge of ICD-10 and CPT codes as well as other medical terminology
- Proficient with Microsoft Office Products.
- Proficient typing and spelling.
- Proficient computer skills, multitasking with data entry while using multiple computer applications.
- Ability to provide high level of customer service, attention to detail, critical thinking, and have proficient written and verbal communication skills. Ability to work independently and maintain productivity.
Preferred Qualifications:
- Some college experience in healthcare, business, accounting and/or professional certification preferred. Associates degree and/or bachelor’s degree in medical preferred.