What are the responsibilities and job description for the 2025 Seasonal Ticketing Team Member position at CENTRAL AMUSEMENT INTERNATIONA?
Do you dream about being part of History and promoting NYC’s most iconic destination for fun?
Luna Park in Coney Island is actively recruiting Seasonal Ticketing Team Members.
About Us:
Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides.
Join our dynamic team and make a difference in the guest experience at Luna Park In Coney Island! As a vital team member, your role goes beyond the ordinary- it is about creating a memorable atmosphere for our visitors. As a Tickets Associate, your role involves providing guest services and handling cash or credit transactions for merchandise or services.
Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA
Job Description:
- Embrace a warm and friendly attitude, ensuring every customer feels welcomed and appreciated.
- Take charge of greeting guests with a smile, and handling orders and requests.
- Ability to process payments with detail and minimal errors and follow cash-handling procedures diligently.
- Provide current park information to our guests and knowledgeable on ticket structure and pricing, coupons, promotions, opening and closing times, park rules, park policies, park procedures, park amenities, etc.
- Responsible for working in various locations within the park and must be knowledgeable in all assigned workstations.
- Master computerized cash registers to ensure smooth and accurate sales transactions.
- Collaborate with others and lend a helping hand when needed and as advised by supervisors and/or managers.
- Be proactive in identifying and resolving customer requests, creating a positive and seamless experience.
- Use effective sales techniques to increase sales transactions and contribute to the overall success of the team.
- Maintain impeccable cleanliness and organization in your work area, upholding our commitment to a tidy and inviting environment.
- Uphold the highest standards by following all CAI policies and procedures, ensuring a safe and enjoyable experience for everyone.
- Previous experience in cash handling or customer service is a plus.
- Friendly and approachable demeanor with excellent communication skills.
- Ability to engage with guests and create a positive, memorable experience.
- Basic math skills for handling transactions and providing change.
- Sales-oriented mindset with the ability to upsell products.
- Flexibility to work independently and/or as part of a team.
- Availability to work various shifts, weekends, holidays, and evenings as needed.
- Physical stamina for standing and moving throughout the shift.
- Must be outgoing, friendly, courteous, and honest.
- Able to work in all weather conditions.
- Must be able to operate computers and learn software programs.
Job Type: Seasonal
