Human Resources Manager

POSITION SUMMARY:

The Human Resources Manager performs a variety of administrative duties in the area of Human Resources; assists department managers with recruitment, onboarding, professional development, and handling employee concerns; manages employee benefits; manages FMLA, Worker’s Compensation, Unemployment, and HR Compliance; assists with employee scheduling, managing the time clock system, and payroll.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Recruitment: Manages Company’s recruitment and selection program, including advertising, screening, interviewing, background checks, and onboarding, to ensure Company staffing needs are met.
• Onboarding: Meets with new employees to complete the required paperwork and benefits enrollment; sets up new employees on payroll. Coordinates new employee orientation sessions.
• Employee Relations: Manages employee relations; provides leadership and guidance to management and staff to promote a collaborative work environment, open and shared communication, and a commitment by all staff to continually improve customer service and sales; assists in the resolution of employee complaints.
• Performance Management: Works with department managers to manage performance evaluation and performance management (discipline, etc.).
• Training: Develop and facilitate internal training programs, including required training on the prevention of harassment in the workplace and office ergonomics.
• HR Recordkeeping: Maintains all HR records using best practices, including meeting record retention requirements.
• Professional Development: Promotes employee professional development and oversees the internal request and approval process; tracks licensing requirements; facilitates internal training, including required training programs.
• Workers' Compensation: Files first report of injury; schedules preferred provider evaluations; stays in touch with employees out of work and coordinates return to work.
• FMLA: Manages federal and state FMLA leaves of absence, including the completion of the required paperwork; works directly with employees on leaves of absence and return to work.
• Unemployment: Manages unemployment claims, minimizing the impact to the company; completes Request for Separation Information; follows up on claims submitted; coordinates appeals.
• Time and attendance: Works with department managers to oversee employee schedules; “owns” the time clock system and accurate tracking and reporting of hours, PTO, etc.
• Payroll: Enters payroll change form information; checks Time Clock Plus and makes adjustments as needed; distributes pay advices; etc.; maintains Employee History Sheets, updating as terms of employment change.
• Benefits Administration: Manages health insurance annual enrollment and COBRA, as well as employee enrollment and termination in all benefit programs.
• Compliance: Ensures compliance with all applicable federal and state laws, rules, regulations, policies, guidelines, and licensing requirements, as well as compliance with all personnel policies, practices, and procedures.
• Management: Performs the usual duties of a manager for the HR Department, including interviewing, hiring, scheduling, training, supervising and evaluating subordinate staff, and resolving employee problems; assigning tasks to maximize individual and team performance; and ensuring compliance with Company policies and procedures.
• Continuous Education: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, including employment law; applies this knowledge to communicate changes in policies, practices, and procedures.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs other duties and tasks as assigned by the Executive Director.

GENERAL EXPECTATIONS:

• Be committed to the mission of Central Aroostook Association.
• Oversee and work as a member of the Senior Management in the performance of duties.
• Work in harmonious relationships with all employees, clients, vendors and others.
• Maintain confidentiality and protect the Association by keeping information concerning operations, clients and employees confidential.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms, talk, see and hear, and lift and/or move up to 10 pounds; must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a business office environment. Noise level is quiet to moderate the majority of the time. Must be able to endure stress with a heavy workload and deadlines, with extra hours needed from time to time.

QUALIFICATIONS NEEDED FOR POSITION:

Experience and Skill Requirements: The following experience and skills are considered essential:

• At least 3 years of human resources experience required.
• Exceptional interpersonal skills.
• Effective communication skills (speaking, reading, writing, listening, presentation, etc.).
• Effective problem solving skills.
• Effective time management and organizational skills.
• Ability to follow written procedures and meet established deadlines.
• Ability to work on multiple projects and prioritize activities.
• Teamwork and the ability to see how department fits in the operations and how actions fit with or effects other departments.
• Ability to work well under pressure without compromising attention to detail.
• The ability to remain calm in stressful situations.
• Ability to use Microsoft Office Suite of products as needed for the position.

Education Requirements: The following education requirements are considered essential:

• Bachelor’s Degree in Human Resources, business or a related field, or the equivalent in education and closely related work experience, required.
• PHR or SPHR Certification preferred.