What are the responsibilities and job description for the Mortgage Lending Assistant position at Central Bancompany?
Provides support to a top producing loan originator. Assists with the origination and processing of mortgage loan applications and documentation to facilitate mortgage loan approvals from Central Bank. Ensures that initial packages meet quality standards for completeness, accuracy, and timeliness. Complies with regulatory requirements, corporate guidelines, credit policy and all Federal and State Lending Regulations.
Can provide complete loan origination and counseling services to prospects, applicants and customers beginning with the pre-qualification process and continuing through closing.
Promote teamwork within the department and other departments.
Ensure high production levels and quality customer service by answering questions for customers, realtors, and builders in a timely manner.
Ensure legal/regulatory procedures are followed and compliance practices meet all Federal and State standards.
Maintain and enhance market awareness including economic, housing data and competitive trends; develop programs or recommend product enhancement to address customer's needs.
Maintain and enhance personal knowledge of products and services as well as the laws, regulation and internal policies and procedures appropriate to the position.
Identify problems and develop procedures to resolve or correct the situation; monitor and measure the results.
Provide excellent customer service and solve customer related problems quickly.
Requirements:
High school diploma and commitment to continuing job related course work
Three to five years mortgage processing or originating experience preferred
Basic knowledge of FNMA, FHLMC, HMDA, FHA, VA and sub-prime lending guidelines
Knowledge and experience in all first and second mortgage credit products
Basic knowledge and experience in mortgage loan compliance
Basic computer knowledge including Encompass, Microsoft Word, Excel and a general understanding of the internet; basic math ability; basic accounting and bookkeeping skills; ability to use a financial calculator
Must be detail oriented; have the ability to prioritize; possess solid organization and time management skills; and have solid problem solving and decision making skills
Solid written and verbal communication skills are a must
Must be able to work independently and handle multiple priorities under deadline pressures and time restrains
Total drive for complete customer satisfaction
Can provide complete loan origination and counseling services to prospects, applicants and customers beginning with the pre-qualification process and continuing through closing.
Promote teamwork within the department and other departments.
Ensure high production levels and quality customer service by answering questions for customers, realtors, and builders in a timely manner.
Ensure legal/regulatory procedures are followed and compliance practices meet all Federal and State standards.
Maintain and enhance market awareness including economic, housing data and competitive trends; develop programs or recommend product enhancement to address customer's needs.
Maintain and enhance personal knowledge of products and services as well as the laws, regulation and internal policies and procedures appropriate to the position.
Identify problems and develop procedures to resolve or correct the situation; monitor and measure the results.
Provide excellent customer service and solve customer related problems quickly.
Requirements:
High school diploma and commitment to continuing job related course work
Three to five years mortgage processing or originating experience preferred
Basic knowledge of FNMA, FHLMC, HMDA, FHA, VA and sub-prime lending guidelines
Knowledge and experience in all first and second mortgage credit products
Basic knowledge and experience in mortgage loan compliance
Basic computer knowledge including Encompass, Microsoft Word, Excel and a general understanding of the internet; basic math ability; basic accounting and bookkeeping skills; ability to use a financial calculator
Must be detail oriented; have the ability to prioritize; possess solid organization and time management skills; and have solid problem solving and decision making skills
Solid written and verbal communication skills are a must
Must be able to work independently and handle multiple priorities under deadline pressures and time restrains
Total drive for complete customer satisfaction
