What are the responsibilities and job description for the Trust Associate position at Central Bancompany?
Overview:
Central Trust Company provides world class "fee-only" wealth management solutions, including: investment management, fiduciary services, financial, estate and tax planning services; all free from conflicts of interest. You can benefit and grow your business by utilizing the vast resources and platform available to our advisors. We pride ourselves on providing legendary client service, being mindful of our Midwest values and never forgetting our roots, dating back to 1902.
Job Summary:
We are seeking someone that enjoys client service and participates in a team atmosphere. As an Account Associate, you will work directly with the Wealth & Trust Advisor in managing client relationships, building efficiency within existing operations, and providing top-tier client service. To be successful in this role, you will need to be an active listener, effective communicator, people-focused, team-oriented, self-starter, and detail oriented.
Duties:
Monitoring and scheduling client review meetings, preparing essential paperwork for client transactions, processing client requests, account research to solve problems, facilitate and following through with actionable solutions.
The ability to organize, prioritize, and manage multiple tasks, often under strict deadlines, frequent interruptions, and changing priorities.
Provide administrative support to the Trust, Tax and Investment Officers
Interactive use of the AddVantage trust accounting system and Fidelity custodial system
Communicate and provide daily assistance with client matters and accounts
Perform various support duties such as: answering phones, copying documents, daily remittances/receipts processing
Facilitate special projects assigned by Department Manager
Other duties as assigned
Requirements:Qualifications
Excellent communication, customer service and organizational skills
Professional office appearance and demeanor. Confidentiality a must
Attention to detail, aptitude with numbers and proficient organizational skills critical
Ability to read and interpret operating instructions and policy and procedure manuals
Ability to speak effectively with clients and employees
Capable of drafting grammatically correct correspondence
Working knowledge of Microsoft Office, specifically Word and Excel
Ability to use initiative, work independently, perform multiple tasks and meet deadlines simultaneously
