What are the responsibilities and job description for the Medical Front Desk and New Patient Referral Coordinator position at Central Coast Oncology & Hematology?
We are actively seeking a detail oriented and personable front office coordinator to join our busy Oncology & Hematology office. Join our team oriented environment supporting our excellent physicians. This position is full-time position with benefits. The ideal candidate will be available Monday - Friday 8:00a - 5:00p.
HIGHLY ENCOURAGED: COMPLETE INDEED ASSESSMENT TO HELP MOVE FORWARD IN THE HIRING PROCESS MORE QUICKLY.
Job Responsibilities:
- Greet patients with a positive attitude and smiling face
- Answer multiple phone lines with a smile
- Schedule patient appointments while coordinating multiple schedules
- Verify insurance information by internet and by phone
- Collect and record payments
- Utilize electronic health record systems
- Return patient calls
-Coordinate new patient referrals
- Multi-task while keeping a friendly demeanor
- Willing to take initiative
-Able to demonstrate the ability to use critical thinking skills
-Able to communicate effectively with other team members throughout the office
-Open to process improvements
Requirements:
- High School diploma/GED equivalent
- Excellent customer service skills
- Ability to understand ,speak and write English
- Attention to detail
- Ability to sit and stand for a prolonged period
Preferred:
- Minimum 1 year medical office experience
-Experience with Epic EHR
- Experience working in a fast paced office environment
- Bilingual in Spanish
- College degree
- Oncology/Hematology experience
- Ability/Interest to cross-train to other positions in order to grow in your position
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Hematology
- Oncology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- What excites you about the potential of working for our company?
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Santa Cruz, CA 95065: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23