What are the responsibilities and job description for the Call Center Agent position at Central Coast Orthopedic Medical Group?
We are looking for a Call Center Agent for our Orthopedic Practice Call Center in San Luis Obispo. We are a physician-owned medical group and a leader in the community for orthopedic care with 3 offices on the Central Coast.
This position is full time, Monday through Friday, in San Luis Obispo, CA.
We offer competitive wages and an excellent benefits package that includes medical, vision, dental and life insurance. We also offer vacation, sick leave, and a very generous 401K plan.
As a Call Center Agent, you will be the first person a caller speaks with when they call to make an appointment. You must have a friendly phone demeanor, outgoing personality, compassion, and love working with people. Bilingual is a plus.
You will be a part of a team of Receptionists and Call Center Agents. You must be a reliable employee, and a team player wanting to help people in need of care. Communication skills is a must as well as clerical and computer skills.
You will be using our electronic medical software in a fast-paced environment . We handle personal, private health and financial information for our patients; therefore, you must be highly detail-oriented and respect patient confidentiality at all times.
Job Responsibilities:
~ Answer multi-line telephone system
~ Verify insurances
~ Schedule appointments
~ Process referrals
~ Other duties as needed
Qualified candidates are encouraged to fax their confidential resume and cover letter to (805) 541-3566 for consideration.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $20 - $22
