Scheduler

Definition:

Tracks and fills open shifts in the most economical and efficient way available via the bid system, phone calls and pages. Reviews employee availability for tracking of PTO and other time off requests. Assist with the
processing of timecards for payroll purposes. Assists with and completes projects for administrative personnel as assigned. Other duties as assigned.

Reports To:
Director of Operations

Specific Duties:

• Implement corporate and departmental policies, procedures, and service standards in conjunction with time clock management.
  
• Review records and reports pertaining to activities such as overtime, payroll, and inventory to verify details, monitor appropriate levels, and evaluate changes.
• Performs any other related duties as assigned.
• Assures all company goals, objectives and procedures are followed daily.
• Consults with communications, supervisors and other personnel to resolve problems, such as shift assignments, controlling overtime and arranging coverage of vehicles.
• Plans, prepares, and revises work schedules according to budget allotments, customer needs, problems, workloads, and statistical forecasts.
• Displays a positive mental attitude toward the position held, Central EMS and its employees, clients, partners or affiliates.
• Attends all company trainings and meeting as set by Central EMS and its sponsoring hospital.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Complete work schedules, manage calendars, and arrange appointments. Assists with and completes projects as assigned by management.
• Verifies timecards for accuracy and attendance.
• Answer telephones, direct calls, and take messages.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
• Clearly express him/herself verbally and in writing
• At all times sets an example of professionalism for others to follow. Places customer service, compliance and safety above all else.
• Demonstrates complete knowledge, understanding and compliance of company policies and procedures Demonstrate the ability to learn and apply knowledge.
• Use effective verbal and written communication. Perform all dimensions per job description.
• Analyze problems and develop practical solutions. Manage time in a multi-tasking environment.
• Prioritize based on changing need.
• Interact effectively with others. Position involves speaking and interacting with a variety of persons over the telephone
• Reports to assigned shifts on time and properly groomed in appropriate attire. Perform other duties related to administrative functions as directed or needed.