What are the responsibilities and job description for the Front Desk Receptionist position at Central Fl. Dermatology Assoc.?
Work Days & Hours: Monday through Thursday, 6:45 a.m. - 5:00 p.m. and Lunch is from 12:00 p.m. - 1:00 p.m.
Summary
The Front Desk Receptionist is responsible for greeting all patients with a pleasant and friendly attitude and check in patients as thoroughly and efficiently as possible.
Essential Duties and Responsibilities include the following but other duties may be assigned:
- Greet and check-in all patients as they arrive.
- Monitor Nextech Scheduler for arriving and late patients.
- Monitor patient text messages on the Weave app for pertinent information that is needed or required.
- Confirm that all information on the superbill and all necessary patient paperwork are accurate. Update any and all changes as needed in Nextech and make sure all areas are initialed and/or signed.
- Make new appointments and/or reschedule appointments as needed.
- Make and receive phone calls to and from lab for surgery pick-ups and/or results.
- Notify Cosmetic Coordinator when Cosmetic patients check-in and walk them to the Check Out Desk for payment if necessary.
- Create New Patient paperwork packets.
- Maintain cleanliness of the Waiting Room.
- Close and re-open the office for lunch hours.
- Call patients to verify mailing address for all returned mail.
- Inform patients of past due balances as needed.
- Verify patients' Health Insurance.
- Request Authorization Referrals from Insurance Companies that require authorizations.
Adhere to Office Procedures and Policies (e.g. HIPPA, OSHA)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Orlando, FL 32806: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical office experience: 1 year (Preferred)
- Bilingual: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: In person
Salary : $15