What are the responsibilities and job description for the Learning & Development Specialist - Provider Technology Trainer (Athena) • position at Central Florida Health Care?
Title : Learning & Development Specialist - Technology Trainer - Clinical
Reports to : Director of Training and Development
FLSA Status : Exempt
Personnel Supervised : None
POSITION SUMMARY :
The Technology Trainer for Clinical is responsible for the planning, design, and development of training materials, and delivery and effectiveness of systems training with a focus on providers. They will assist in establishing best practice protocols to promote system adoption and maintain compliance with Federal and State initiatives and health care delivery models followed by the organization. This role is high profile and impactful across all lines of our organization by communicating effectively with providers, staff, and other leadership. The ideal candidate has skillsets in EMR / EHR systems for computer efficiencies and working with clinical providers to determine their skillsets and understanding of systems and materials via observation and successful application. They will seek new and innovative learning techniques while considering the learning styles of a diverse workforce. Trainer will remain current on system changes and updates and effective workflows. The person in this role will proactively identify the benefits, optimization, and improvement processes for the EMR / EHR and integrated clinical applications for the purpose of providing training and support during the orientation of new providers and ongoing training of current providers on new / changed functionalities and for overall optimization of use.
MINIMAL QUALIFICATIONS :
- 5 years of experience with information systems, clinical software, and other computer applications.
- Experience with EMR / EHR required, Athena and Dentrix a plus.
- Bachelor's degree - Nursing, Healthcare, or Informatics degree, preferred.
- Experience in a Health Care environment with 2 years of clinical on-boarding strongly preferred.
- Proven capabilities and accomplishments of developing learning strategies and related program components.
- Familiarity with a wide array of adult learning principles.
- Comprehension of human-computer interactions, to observe and analyze navigation inefficiencies.
- Demonstrates expertise in training techniques, including development of learning strategies and programs and program delivery, preferably within the health care field.
- Experience with Microsoft Suite of products, Learning Management Systems, and other training technologies. Familiarity with Relias LMS a plus.
- Exceptional communications abilities both written and oral with all levels of clinical, administrative and support staff.
- Strong business acumen and problem-solving skills.
- CPR Certification a plus.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following :
COMPETENCIES : Problem solving, action minded, collaborative, communicates effectively, drives engagement, demonstrates self-awareness, instills trust.
PHYSICAL REQUIREMENTS :
