Permit Technician I

Position Summary:

This is a technical position that requires significant responsibility with careful attention to detail, sound judgment and excellent customer skills. This position ensures that permit applications are submitted correctly with all required information, and related forms, plans, calculations and specifications are provided. It also verifies that all submitted items comply with Building & Safety Department policies and legal standards for submission for public record.

Essential Functions:

• Review permit applications and supporting documents for proper form, sufficiency of information, and conformance with department policies and legal standards. Create workflow in software system to initiate permitting process. Ensure permits are processed in accordance to requirements.
• Assess new applications and compare scope of project with existing permits for relevancy. Determine appropriate permit type.
• Collect fees when necessary.
• Issue permits after they have been reviewed and approved.
• Registers and updates contractors electronically to ensure license and insurance requirements have been satisfied.
• Assist customers with the online portal registration and approval process.
• Perform data entry and file maintenance as required by position. Scan and archive documents as required.
• Conduct application sufficiency review for other submittal applications such as: Alternative Materials and Methods requests, Temporary Certificate of Occupancy requests, Outside Normal Hours Inspection requests, Contractor Registration and Updates, plus others as they are developed and implemented.
• Greet and assist customers. Provide information, and answer questions for the public regarding departmental policies and procedures pertaining to permits. Answer telephones and provide information as requested. Route calls as necessary.

Other Duties:

• Perform or assist with any operations, as required, to maintain workflow and to meet schedules and quality requirements.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
• Perform other related duties as assigned.

Competency:

• The individual must speak English, must be able to clearly and articulately communicate through both the spoken and written word and must have a good command of English grammar and spelling.
• Readily able to distinguish critical communications or needs from those of a noncritical nature and be able to act accordingly. Demonstrate the ability to prioritize issues and tasks.
• Demonstrate proficiency in Microsoft Office Programs and other required software.
• Advanced computer keyboard functions, data entry, record keeping techniques, and accounting skills.
• Must have demonstrated ability to communicate effectively both verbally and in writing.
• Must have the ability to operate a personal computer to retrieve and input information.
• Must have the ability to type effectively at 30-40 words per minute.
• Must have respect for confidentiality and understand security of Intellectual Property.
• Excellent customer service skills.

Education/Experience Requirements:

• Graduation from high school or equivalent.
• A minimum of two years of governmental building department related technical and/or construction industry experience including customer service; or an equivalent combination of education, training and/or experience, preferably in the field of architecture, engineering, building inspection, construction or permitting.
• International Code Council Permit Technician Certification preferred.
• Regular, dependable attendance required.

Other Requirements:

The following requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job and is not intended to be inclusive. Reasonable accommodation(s) may be made to enable individuals with disabilities, as defined by law, to perform any essential functions.

Driving Requirements:

Must possess a valid Florida State Driver's license and maintain eligibility under the District's commercial vehicle program.

Physical Demands:

While engaging in the duties of this position the Employee performs lifting and/or carrying of up to 30 lbs. occasionally and 10 lbs. frequently. Employee sits constantly. Employee stands and walks occasionally. Employee occasionally bends/stoops/crouches and pushes/pulls. Employee uses their hand(s)/arm(s) to reach in any direction and seize, grasp, hold and turn object using hand(s). Employee uses fingers, versus whole hand, to pick, pinch and feel objects. Employee sees, talk and hear as they communicate with others in person, electronically or by phone.

Employee will operate motor vehicle(s) that involve the use of hand/foot controls.

Job Type: Full-time

Pay: $42,900.00 - $57,200.00 per year

Benefits:

• Bereavement leave
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you able to demonstrate the ability to communicate effectively both verbally and in writing?
• Do you have the ability to operate a personal computer to retrieve and input information?
• Do you have the ability to type effectively at 30-40 words per minute?
• Are you claiming veteran's preference?
• Are you authorized to work in the United States and do not require a visa sponsorship?
• Are you willing to accept a compensation proposal between $42,900.00 and $57,200.00?

Education:

• High school or equivalent (Required)

Experience:

• building department related: 2 years (Required)

License/Certification:

• International Code Council Permit Technician Certification (Preferred)
• Driver's License (Required)

Ability to Commute:

• Lake Buena Vista, FL 32830 (Required)

Ability to Relocate:

• Lake Buena Vista, FL 32830: Relocate before starting work (Required)

Work Location: In person

Salary : $42,900 - $57,200