General Manager of Central Maine Toyota

*Job Overview*

The General Manager position is a key leadership role responsible for overseeing all aspects of operations within the dealership. This is an exciting opportunity to be part of a trusted, well respected, family owned business that is continually expanding. We are a reputable dealership that rewards hard work and excellence with a pleasant, relaxed work environment. The ideal candidate will have a strong background in sales management, inventory control, and customer service and have at least 10 years experience in Automotive Sales.

*Responsibilities*

• Directs and oversees the daily operations of the Dealership.
• Hires/fires, trains, coaches/counsels and monitors performance of department managers, holding weekly department meetings.
• Collaborates with Department Managers to plan and implement objectives for achieving sales and gross profits, setting specific and measureable goals.
• Inspires and maintains a customer-focused, team oriented environment.
• Uses appropriate coaching methods to move others to action and to strengthen performance and skills in areas needed.
• Sets high standards of performance for self and Department Managers, assuming responsibility and accountability for successfully completing assignments and/or goals.
• Completes weekly “Check-In” with employees and takes appropriate notes for follow up, employee development, and documentation of performance.
• Leads by example, ensuring that Team Members adhere to policies and procedures and complete required training.
• Collaborates with Internet Manager to develop an advertising and marketing plan.
• Strives to meet or exceed factory standards for customer satisfaction (CSI,SSI).
• Communicates and collaborates with Senior Leadership Team members and demonstrates capability at management team meetings by presenting data and/or ideas in a manner that builds confidence in the products, services, or ideas.
• Coordinates the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory as necessary.
• Creates annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses.
• Resolves customer complaints and/or concerns and by offering fair and consistent solutions, while following company policies and procedures.
• Works hours scheduled, and maintains flexibility as situations arise.
• Stays informed of industry trends, all manufacturer programs, and rebates in order to ensure Sales Managers are trained appropriately.
• Participates in professional training opportunities through in house, factory training seminars, and weekly in store meetings.
• Works effectively with others by valuing and practicing teamwork at all times and displaying a good-natured, cooperative attitude.
• Maintains a safe work environment and follows all policies and procedures.

*Competencies Required*

• Communication Proficiency, listening, speaking, writing effectively
• Industry knowledge
• Sales Ability/Persuasiveness
• Leadership
• Management, Personnel and Human Resources
• Customer Focus
• Initiative/Achievement Oriented
• Integrity
• Decision Making
• Planning and Organizing
• Conflict Management
• Energy/Stress Tolerance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Experience:

• Sales: 10 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Waterville, ME 04901 (Required)

Ability to Relocate:

• Waterville, ME 04901: Relocate before starting work (Required)

Work Location: In person