Director of Support Services

Job Title:

Director of Support Services

FLSA Status:

Exempt

Reports To:

Director of Schools

Date:

March 2025

Purpose of Job:

To oversee and provide direction for the development and implementation of strategic support services to enhance the improvement of the school system.  

Primary Job Duties/Responsibilities:  The following duties are normal for this job.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned as needed.

General Responsibilities/Essential Functions:  

• Assist the Director of Schools in overseeing the operation of the school district
• Serve as Interim Director in absence of Director of Schools
• Work with directors, coordinators, principals, and building staffs to build vision, set priorities, and develop long and short-range plans for the day-to-day operation of the school district
• Assist principals, assistant principals, and district level administrators in the development of leadership skills
• Assist principals/administrators with school level issues as needed
• Oversee and provide administrative support and direction for these support services:

• Act as system level complaint manager and employee grievance officer and reach efficient solutions to complaints/grievances
• Oversee budget preparation and assist in budget administration
• Articulate the vision and mission for the district and provide appropriate direction, guidance, and management skills to achieve them
• Ensure district compliance in areas of responsibility with all applicable policies, procedures, laws, and regulations
• Continually evaluate areas of supervision to identify opportunities for greater effectiveness and efficiencies
• Monitor and evaluate staff performance and provide direction/guidance as needed
• Communicate job vacancies, conduct interviews and make recommendations for hire to Director of Schools
• Serve as a liaison to other district departments to foster relationships, leverage resources, and assist with coordinating joint projects as needed
• Serve as an advisor regarding the hiring, discipline, transfer, and termination of staff
• Ensure that the use of the district’s resources (time, money, people) are used in the most strategic and effective way possible
• Provide strategic leadership and input to efforts and operations related to local, state, and federal initiatives
• Keep abreast of education-related legal and legislative requirements and proposed changes and their potential impact on district operations
• Recommend changes in policies and procedures for the purpose of ensuring compliance with applicable Federal and State laws and Department of Education regulations and Board policies
• Investigate and respond to inquiries, concerns, complaints, and requests from parents, staff, and community as needed
• Attend Board of Education meetings and prepare reports for the Board as requested by the Director of Schools
• Seek available sources for grant or alternative funding to support programs and projects
• Participate in community and public relations activities, including presentations and public speaking engagements as assigned and/or as appropriate
• Abide by the Tennessee Teacher Code of Ethics
• Participate in professional activities at the local, state and national levels
• Serve as a member of the Director’s Leadership Team with high levels of accountability and decision-making abilities

Other Duties and Responsibilities

• Project a positive image of the LSSD at all times and support district goals
• Maintain a high level of ethical behavior and confidentiality of district information
• Support the effective delivery of a high quality of education for all students
• Provide exceptional levels of professional support and service to staff and public
• May operate a motor vehicle to conduct various work activities
• Successful completion of Criminal Justice fingerprint/background process and drug screen
• Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.  Employees are expected to fulfill other duties as assigned.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Master’s Degree
• Five years administrative leadership experience 
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to perform the job
• Demonstrated ability to provide effective personnel management, including leadership development, supervision, evaluation, and training
• Creative problem solver with the ability to perform independent, thoughtful analysis around important issues, with the ability to effectively organize and prioritize work under pressure in a fast-paced environment 
• Strong communication and interpersonal skills with students, parents, colleagues, and community members
• Valid professional license with appropriate Administrator/Supervisor endorsement
• Such alternatives to the above qualifications as the Director of Schools may find appropriate and acceptable

Abilities/Physical Requirements

Physical demand requirements are at levels of those for active light work in an office setting.

The Lebanon Special School District is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the school system may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all of the stated requirements.

Employee Signature:

Date: