What are the responsibilities and job description for the Medical Receptionist position at Central Oregon Internal Medicine?
Job Summary
We are seeking a dedicated, energetic, and organized medical office receptionist to join our Primary Care private practice. The ideal candidate will provide excellent customer service while managing front desk operations in a fast-paced medical environment. This role requires excellent communication skills, the ability to handle multiple tasks efficiently, and familiarity with a medical office environment.
Responsibilities
- Greet patients with warmth and positive energy, ensuring a good first impression.
- Manage patient check-in and check-out processes, including scheduling appointments, verifying insurance information, collecting copayments, and managing the waiting room and patient flow.
- Handle phone systems effectively to answer calls, respond to inquiries, and direct calls as necessary.
- Maintain accurate patient records using an electronic health record system
- Assist with administrative duties such as filing, data entry, and managing correspondence.
- Collaborate with healthcare providers to ensure seamless patient care.
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
Qualifications and Skills
- Previous experience in a medical office setting.
- Excellent interpersonal skills with the ability to communicate effectively with patients and staff, especially in stressful situations.
- Familiarity with phone systems and multi-line telephones.
- Knowledge of healthcare systems and software applications
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Familiarity with commercial insurance processes and ability to explain charges and payments, as well as answer insurance questions for patients.
- Ability to establish and maintain a positive and professional relationship with coworkers.
- Ability to treat all patients equally and with the utmost care, respect, and professionalism.
If you are passionate about providing excellent patient care and have the skills necessary for this role, we encourage you to apply for the medical office receptionist position.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Experience:
- receptionist: 1 year (Required)
Ability to Commute:
- Bend, OR 97701 (Required)
Work Location: In person
Salary : $21 - $23