Pediatric Medical Assistant - MA, CMA, LPN, EMT-I, AEMT

Central Oregon Pediatric Associates (COPA) of Bend, Oregon, the largest pediatric practice in the region, is hiring a full-time Medical Assistant.

Schedule: Monday-Friday (8:30am-5pm) and some weekends and evenings

At COPA, the Medical Assistant plays an integral role serving patients at our friendly and welcoming medical clinic for children of all ages. The Pediatric Medical Assistant works closely with, and under the direct supervision of the provider they are working with. The MA is responsible for daily patient flow, anticipating the providers’ needs as they relate to providing safe and accurate patient care including administering appropriate treatments based on provider orders.

The role of the Medical Assistant will include but is not limited to the following duties:

Maintains an in-depth knowledge of pediatric patient care principles, practices, standards, and techniques and demonstrates knowledge in accordance with COPA policies and procedures within pertinent laws and regulations in the following areas:

• Escorts patients to exam rooms
• Collects patient history and vital signs and documents in the EHR.
• Conducts screening tests and other screening tools; grading them as appropriate.
• Provides necessary medical information at time of visit.
• Demonstrates thorough, concise, and timely documentation in the patient’s medical record related to the care rendered and the patient’s response to that care and in accordance with department and organizational guidelines.
• Ability to accurately forecast and administer pediatric immunizations.
• Demonstrates EHR efficiency and knowledge.
• Demonstrates ability to plan, organize and prioritize care effectively.
• Performs appropriate treatments as ordered by the physician in an accurate and timely manner.
• Calculates safe medication doses and administers medications following the Seven Medication Rights.
• Assists with procedures and prepares and sterilizes instruments between procedures.
• Maintains own clinical skills staying current in skills, equipment, and trends in nursing.
• Assists physician with answering phone requests from patients and or other medical professionals.
• Provides phlebotomy services for patients and families.
• Follows up on orders and outstanding orders for the physician.
• Assists in providing support and staffing coverage to all physicians and providers at COPA traveling between locations as required.
• Assists the clinical team by effectively working in the resource staffing position which may include travel to alternate work locations.
• Assists in the monitoring, procurement, and proper inventory of supplies and equipment.
• Assists in the orientation of new personnel and student practicums.
• Performs other related work as directed by immediate supervisor.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Qualifications
Education and Certification:

• Education: Graduate of an accredited Medical Assistant, EMT or Nursing program required.
• Medical Assistant Certification: Current Certification required from a nationally recognized organization such as the American Association of Medical Assistants (AAMA), The National Center for Competency Testing (NCCT), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA), American Allied Health (AAH), American Medical Technologies (AMT) or licensure as an intermediate or paramedic level EMT, Oregon LPN, or Oregon RN.
• MA may be eligible to be recognized for additional certifications; secondary certifications must be in addition to MA and may include: OHA HCI Qualified or Certified Interpreter, AAPC-CPC and select NCCT or NHA Phlebotomy certifications. Other: Current CPR for Healthcare Provider required.

Experience:

• Pediatric experience preferred.
• Epic EMR experience preferred. Proficient with Microsoft Office Suite.
• Bilingual in Spanish and English a plus.

Physical Requirements:

• Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology. Sitting or standing for long periods of time. Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking. Occasional lifting and or moving up to 30 pounds and on rare occasion up to 50 pounds. Specific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception.
• Must be able to wear appropriate personal protective equipment (PPE) as required.

Working Conditions:

• Work inside in a general medical office setting with ergonomically configured equipment.
• The employee is subject to hazards including a variety of physical conditions such as proximity to mechanical parts and chemicals including odors. The employee has been identified as having the likelihood of occupational exposure to blood and other potentially infectious materials, therefore are included in the OSHA Exposure Control Plan with specification for preventing contact with the above materials.
• Travel between COPA clinics, business office, and lab as required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

COPA is looking for a candidate with a strong work ethic and a passion for the health of each of our patients. The right candidate will thrive in a private practice where they have the opportunity and flexibility to positively impact the life of a child and their family. If this opportunity resonates with you and you can demonstrate a history of high quality, service-oriented performance, we welcome your application! Please submit a cover letter explaining your desire to work in Pediatrics, your current resume and apply online at www.copakids.com.

COPA is a 5-Star Patient-Centered Primary Care Home, the highest designation, and awarded to clinics which integrate advanced, transformative medical processes and proven best practices for positive patient outcomes. We’re proud of our teams which commit to excellence in a supportive work environment where the patients’ needs come first.

COPA expects all team members, from operations to medical departments, to have a deep commitment to the objectives of COPA, support their fellow team members, and provide the best experience for patients. The right candidate has demonstrated a work ethic that exhibits professionalism while exceeding every expectation of service.

COPA employees are a close-knit group that collaborates to ensure all children are well served. We focus on maintaining a culture of high performance in a personable work environment. The right candidate has a history of positive interactions in team environments, and friendly demeanor toward people of all ages and backgrounds. COPA provides a competitive total pay and benefits package.

About COPA - Central Oregon Pediatric Associates (COPA) has provided excellent, comprehensive and compassionate medical care to children in Central Oregon for over 45 years. Our mission is to provide all children with outstanding medical care and exceed their expectations in a friendly and welcoming environment. COPA is a thriving, independent partnership whose healthcare quality measures exceed all medical care facilities in the region. In addition to pediatric primary care services and procedures, COPA’s Pediatric Center of Excellence also provides behavioral health specialists, lactation services, care coordinators, and newborn patient advocates. We’re committed to serving families where English is not the first language and have interpreters at every location and all shifts. COPA hosts in its clinics over a dozen visiting pediatric specialists from children’s hospitals in Portland, Oregon. COPA has four convenient locations in Bend and Redmond, and is open seven days a week with extended hours, and offers 24/7 telephone pediatric nurse advice.