Medical Records Clerk

Job Title: Medical Records Clerk

Location: Bend; Hybrid

Hours: 40 hours per week; Full Time Monday - Friday 8:00AM - 4:30PM, with 1/2 hour for lunch.

• Hybrid work from home M, T, TH F and in office every Wednesday
• Must be flexible to work in office to help with coverage for call outs and vacation time
  
  

Wages: Starting at $21.41 per hour; DOE, education and internal equity of current employees

Position Type: Full Time, non-exempt

Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off

Resume Required: Yes

Date Posted: 01/08/2025

Posting Expires: Open until filled.

CORA has a pre-employment drug testing requirement for all positions.

Job Summary

The Medical Records Clerk (MRC) plays an integral part in the collection and preparation of medical records for Radiologist comparison and reading of exams, record storage and retrieval. This position is responsible for safeguarding patient records by ensuring that medical records are maintained in accordance with state and federal regulations, and CORA retention rules. MRC compiles and maintains medical records of patient's health care delivery system to document patient condition and treatment. Responds to requests for medical records; performs clerical duties.

Essential Duties

This position requires regular reliable attendance. This position requires a high level of attention to detail and accuracy, knowledge, and confidentiality.

• Protect the security of patient medical records to ensure that confidentiality is maintained.
• Adhere to all state and federal laws pertaining to medical records and HIPAA.
• Maintains patient files and retrieves files for scheduled appointments; files or downloads patient exams; initiates records requests for new patients with comparable priors.
• Communicate with doctors, technologists, and other health personnel to assure complete, current, and accurate medical records
• Works cohesively and in conjunction with multiple and diverse departments.
• Other duties as assigned.
• Responds to requests for medical records; processes letters and reports; answers and directs telephone calls.
• Compiles logs, reports, statistical records and research records to locate health data as requested.
• May photocopy records and documents for legal services; send and receive information via facsimile machine, or Picture Archive system (PACS).
• Strong Organizational skills with the ability to properly maintain records and files and prioritize work assignments.
• Must have excellent communication skills both oral and written.
• Analyzes and reviews medical records for completeness and accuracy of documentation according to specified standards.
• Maintains and utilizes a variety of health record indexes and storage and retrieval systems.
• Assists in identification of medical records needed for research using both manual and computer indexes.
• May perform courier duties to all locations as scheduled or required.
• Must be insurable to drive through our insurance carrier.
  
  

Telework Requirements

• This is a remote-work position (telework); you must be able to work from home or designated off-site location. On-site training will be required for up to 6 month, once fully trained, remote work will commence.
• While primarily remote, this position will, at times, require onsite coverage for team member vacations and last-minute sick leave at manager's discretion.
• Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
• Must provide your own high-speed internet that meets CORA's specifications.
• Must adhere to set schedule.
• Continuous/active communication with managers and co-workers.
• Additional requirements are included in CORA's Telework Policy.
  
  

Education and Experience

One-year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.

Typical Physical Demands

These typical physical demands are required with or without accommodation.

Stationary Position

• Must be able to remain in a stationary position for most of the workday.
• Sit-to-stand desks are available to all employees if the workstation has space to accommodate without obstruction to co-workers.
  
  

Move or Transverse

• Often moves about the inside of the office to access printers, filing cabinets, office machinery, etc.
  
  

Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position

• Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer, etc.
  
  

Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor

• Frequently communicate with co-workers, patients, customers who have questions about medical records or services provided.
• Must be able to exchange accurate information in these situations.
  
  

Move, Transport

• Occasionally moves paper/boxes of varying weight normally up to 10 pounds.
  
  

Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess

• Must be able to see to assess accounts, documents, and written communications.
• Must have the ability to read orders or other communications on the patient and clinic's behalf.
  
  

Exposure to work

Constantly works indoors

EEOC Statement

CORA is an equal opportunity employer which advocates achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. CORA will not tolerate discrimination or harassment of any kind.