What are the responsibilities and job description for the Medical Front Office Receptionist position at Central Park Ear, Nose and Throat?
Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks. This role requires a strong understanding of medical terminology and procedures, as well as proficiency in various software applications used in a healthcare setting.
Duties
- Greet patients and visitors warmly, ensuring a welcoming environment.
- Manage incoming calls with excellent phone etiquette, directing calls to appropriate personnel.
- Schedule appointments and maintain the calendar for healthcare providers.
- Collect patient information and ensure compliance with HIPAA regulations.
- Process patient records using electronic health record systems.
- Assist in the preparation of care plans and maintain accurate medical records.
- Handle collections, insurance verifications, including knowledge of co-pays, deductibles and coinsurance.
- Perform data entry tasks with accuracy.
- Support medical administrative functions as needed to ensure smooth operations.
Qualifications
- Previous experience as a medical receptionist or in a similar role is preferred.
- Familiarity with medical administrative support tasks and terminology is essential.
- Proficiency in using electronic health record systems.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication skills, both verbal and written.
- Ability to handle sensitive information confidentially in accordance with HIPAA guidelines.
- Strong multitasking abilities to manage various responsibilities effectively.
- A positive attitude and the ability to work collaboratively within a team environment.
Join us in providing outstanding service to our patients while contributing to an efficient healthcare environment. We look forward to welcoming a dedicated Front Desk Receptionist who shares our commitment to excellence.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- Monday to Friday
Ability to Commute:
- Arlington, TX 76014 (Required)
Ability to Relocate:
- Arlington, TX 76014: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $19