What are the responsibilities and job description for the Project Manager, Solutions position at Central Payments, LLC?
Project Manager, Solutions
Department: Operations
Reports To: VP, Head of Project Management Office and Solutions
Bring clarity to complexity. Be the bridge between vision and execution. At Central Payments, we’re passionate about turning big ideas into real-world solutions. As our Project Manager, Solutions, you’ll do just that—owning the delivery of projects from initial Discovery to go-live. You’ll be the driving force behind high-impact client programs and internal initiatives, working alongside cross-functional teams, stakeholders, and partners to ensure every piece fits into place.
What You’ll Do
- Lead and manage both client-facing and internal projects from start to finish—on time, within scope, and on budget.
- Break down complex initiatives into manageable tasks, keeping teams focused and deliverables on track.
- Facilitate Discovery sessions to gather business requirements, program use cases, and light technical needs.
- Create and maintain detailed project plans that align with business goals and client needs.
- Serve as a trusted point of contact for clients—managing expectations, sharing updates, and building confidence in our process.
- Collaborate on designing scalable, secure, and strategic solutions that align with product guardrails and pricing models.
- Develop clear Business Requirements Documents and test plans that set our Delivery teams up for success.
- Identify project risks early and create smart mitigation plans to keep initiatives moving forward.
- Motivate project teams and clients alike, keeping everyone engaged and accountable.
- Contribute to the continuous improvement of project management frameworks and methodologies.
Why You Should Join Us
- You’ll be at the center of innovation, helping clients launch programs that make a real impact.
- You’ll have the opportunity to shape how projects get done—not just follow a process.
- You’ll work with a supportive, collaborative team that values ownership, accountability, and creative problem-solving.
What You Bring
- A passion for translating business needs into actionable plans.
- Confidence in leading cross-functional teams through complex projects.
- The ability to guide and influence both technical and non-technical stakeholders.
- A knack for facilitating clear conversations and documentation—especially during Discovery and solution design.
- Comfort managing multiple priorities in a fast-moving environment, while keeping a sense of humor and optimism.
Qualifications
- Degree in Project Management, Business Administration, Marketing, or a related field.
- 3 years of project management experience, preferably in fintech, payments, or banking.
- Proven ability to lead Discovery sessions and document business requirements clearly and effectively.
- Experience managing complex, cross-functional projects and external client delivery.
What We Offer
- A hybrid work environment with flexibility
- Opportunities for professional growth and development
- A supportive team culture where your voice is heard
