Sales Support Specialist with Excel

Utility Company

Columbus OH- must be local to the area to apply

Work REMOTE to start BUT beginning in June will be onsite M-F

Needed ASAP

Contract through 12/2025

20 dollar pay rate

Sales Support Specialist- prefer energy or utility industry experience (just preferred not required)- looking for 1-2 years

Basic Qualifications: Education: High School Diploma or GED required. Bachelor's degree preferred.

Experience: 0 to 2 years applicable experience.

Experience in and knowledge of energy industry is desirable.

We are seeking a highly motivated and organized Sales Support Specialist to join our dynamic sales support team. In this role, you will provide administrative and operational support to our sales operations department, ensuring a smooth and efficient sales process. The ideal candidate will be detail-oriented, have excellent communication skills, and be proactive in handling tasks to support the sales team in meeting their sales targets.

Essential Job Functions & Tasks:

1. Assist in the preparation and processing of sales orders, quotations, contracts, and other sales documentation.

2. Maintain accurate records in the CRM system, ensuring all customer interactions, orders, and follow-ups are logged.

3. Support sales reps in partnership with other members of the sales support team

4. Submit pricing requests and relay information to proper member of sales team.

5. Learn and use in-house technology to submit electric usage requests and evaluate historical usage and intervals.

6. Assist with submission of IT requests on behalf of the sales team and follow up to ensure completion.

7. Submit production support requests and perform status checks on those requests

9. Assist sales team with support requests, which include but are not limited to: emailing customer contracts, mailing marketing materials, researching current contract price, and electronically filing important customer documents and paperwork.

10. Identify recommendations for process efficiency based on issues raised by sales team.

12.Stay updated on product offerings, pricing, and promotions to assist the sales team and customers effectively.

11. Perform other duties as assigned.

Additional Requirements:

1. Proficiency in Microsoft Word, Excel, and PowerPoint. Proficiency in CRM. Working knowledge of Microsoft Excel with the ability to write formulas & create pivot tables.

2. Ability to read and interpret general business and technical documents.

3. Present information clearly and effectively, responding to questions from sales and billing.

4. Ability to interact with all levels of the organization.

5. Embodies Energy Values such as: Accountability, Passion, Integrity, Innovation, and Humility.

6. High-energy, drive and ambition, acts with a sense of urgency.

7. Excellent communication skills, written, verbal, listening, articulate with ability to explain/interpret complex issues clearly, mindful of audience.

8. Consultative and collaborative work-style in working with potential/current customers and internal departments/colleagues.

9. Well-organized, with ability to prioritize, plan proactively, manage conflicting priorities. 10. Comfortable in a dynamic, fast-paced environment.

11. Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts.

12. Displays confidence in ability and performance on subject and role, exudes subject matter expertise.

13. Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.