Financial Aid Advisor

Posting Information

Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Financial Aid Advisor FLSA Non-Exempt Full Time/Part Time Full Time Department Financial Aid Campus Central Campus Location Central Campus Hourly Rate 14.00 Hours Full-time, indicate working hours - Mon-Thu 7:30-5:30 Fri 7:30-11:30, Overtime, describe requirements - As needed during peak registration Summary of Position

Under direct supervision of the Director of Financial Aid. Advise financial aid students and be completely familiar with the types of aid available to students including: federal, state, and institutional aid. Process FAFSA files according to federal regulatory requirements. Must be able to handle sensitive matters as they relate to student tax information, marital status, household information. Be familiar with all areas within student services in order to advise students regarding the entire student process. Travel to high schools and community events for recruiting and advising purposes.

Minimum Required Education

Associate’s degree from a nationally, regionally, or identified and the state level accredited institution of higher education or equivalent number of credit hours (60). Bachelor’s degree preferred.

Minimum Required Experience

Associates Degree and two (2) years related experience OR eight years wage earning experience.

A copy of certificates and/or college transcripts required with application for evaluation purposes.

Required Knowledge, Skills And Abilities

• Ability to be detail-oriented and work under high stress environment.
• Ability to work independently or as a member of a team.
• Ability to display empathy and positive regard for others in written, verbal and non-verbal communications, even in the face of stress or demanding workplace conditions.
• Ability to set priorities, meet deadlines, and multitask with minimal supervision
• Ability to maintain confidentiality of all information and follow FERPA guideline.
• Ability to be friendly and collegial with co-workers, faculty, students, staff and visitors to the campus.
• Effective friendly customer service and receptionist skills.
• Knowledge of student financial aid programs and their rules, regulations, and eligibility requirements.
• Knowledge of relevant equipment, policies, procedures and methods including computers and applicable software applications such as word processing, spreadsheets and databases.
• Ability to be understanding and compassionate when communicating with students who are in stressful situations regarding personal and financial situations.
  
  

Posting Detail Information

Other Information

As needed during peak registration. Management reserves the right to change the above duties and responsibilities at any time

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How many wage earning customer service years experience do you have?
• Less than 6 months
• 6-11 months experience
• 1-2 years experience
• 3 years experience
• 4 years experience
• 5 or more years experience
• No experience in this area
• * Do you have an Associates Degree from a nationally, regionally or identified at the state level accredited institution of higher education or 60 credit hours. Please attach transcripts.
• I have NOT accumulated 60 or more credit hours.
• I have accumulated 60 or more credit hours but have not earned a degree.
• I have a Bachelor's Degree
• I have a Master's Degree
• I have a Doctoral Degree
• * How many years full time wage earning experience do you have in student services related programs such as admissions, academic advising, or testing?
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• Over 6 years
• Less than one year
• * How many years primary full time wage earning experience do you have in student services related programs such as admissions, registration, academic advising, financial aid/va educational benefits, or student accounts?
• No experience in these specific areas
• Less than 2 years experience
• 2 years work experience
• 3 years work experience
• 4 years work experience
• 5 years work experience
• More than 5 years work experience
• * Do you have experience using Microsoft Office (Excel, PowerPoint, Word, Outlook/E-mail, or Publisher)?
• None
• Some
• Proficient
• * Do you have working knowledge of military tuition assistance, ArmyIgnitED portal, veteran's administration benefits and financial aid experience?
• No experience in this specific area
• Yes I have experience in this specific area
• * Are you a Veteran of the US Armed Forces?
• Yes
• No
  

Documents Needed to Apply

Required Documents

• Resume
• Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE
  
  

Optional Documents

• Cover Letter
• Letter of Recommendation
• Transcript
• License/certifications (upload all certificates as one single PDF document)
• DD214-Military Discharge