What are the responsibilities and job description for the Spa Coordinator position at Central Texas Dermatology?
Job Description
Job Description
Skin Care Austin is a boutique medical spa with close affiliation with Central Texas Dermatology. We emphasize medically based, high end cosmetic care by skilled aestheticians who are supervised by physician owner Dr. Emily Prosise.
Position Title : Spa Coordinator
Position Description :
Responsible for providing superior customer service in all aspects of the Medical Spa to ensure that clients receive a memorable and satisfying experience.
We are seeking an enthusiastic, detail-oriented Spa Coordinator to join our team. The ideal candidate for this position will be a self-motivated, dedicated professional who is willing and able to learn quickly.
Responsibilities include :
Ordering product
Managing the schedule
Social media posting
Data entry
Helping patients understand any products, services or memberships
Qualifications :
High School Diploma
1 year(s) experience in a spa / salon environment and sales
Reliable & able to work 8-5 M-F with an hour lunch at noon
Proficient in Canva, Google Docs & Sheets
Proficient with Instagram & Facebook
Experience with ModMed software preferred
Ability to communicate professionally and effectively with all levels of staff, clients, involved physicians and community Job Responsibilities
Anticipate, identify and ensure client needs are being met in a friendly and professional manner while ensuring their complete comfort and satisfaction
Efficiently and cordially answer phones educating clients on services / products
Schedules and confirms all appointments according to spa protocols in order to ensure smooth and efficient workflow
Check clients in and out using ModMed
Responsible for opening and closing the medical spa following standard operating procedures
Exhibit a professional enthusiastic attitude, diplomacy and an ability to handle difficult situations
Maintain a beautiful physical environment in all the areas of the medical spa
Provide accurate, appropriate and immediate responses to all requests by clients, ensuring complete customer satisfaction and discusses concerns or problems immediately with management
Knowledge and understanding of medical spa services and of medical-grade skincare product lines carried
Maintain appropriate communication and good interpersonal skills with management, staff and clients to ensure coordinated efforts and provision of high quality service and customer satisfaction
Exhibit a professional attitude, diplomacy and an ability to handle difficult situations in a timely manner
Participate in general staff meetings, planned seminars / events and / or educational trainings as scheduled
Maintain a polished and professional personal image Staff members may be required to perform additional job-related duties as assigned by management.
Benefits :
FREE medical grade skin care & med spa services
FREE lunch via sporadic brand lunches
Working with an easy to learn user friendly system (EMA)
Job Type : Full-time
Pay : $18.00 - $22.00 per hour
Benefits :
401(k)
401(k) matching
Health insurance
Voluntary Dental insurance
Voluntary Vision insurance
Employee discount
Free parking
On-the-job training
Paid time off
Shift :
8 hour shift
Day shift
Experience :
Google Docs : 1 year (Required)
Med spa experience : 1 year (Required)
Sales : 1 year (Required)
Ability to Commute :
West Lake Hills, TX 78746 (Required)
Ability to Relocate :
West Lake Hills, TX 78746 : Relocate before starting work (Required)
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