Weekend Hotel Front Desk

Job Summary:

Centralia Square Grand Ballroom & Hotel is searching for a weekend Front Desk Agent who will work Saturday-Monday (10 hr shifts, 8 am to 6 pm). Our hotel is a 13 room boutique hotel. The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout.

General Requirements:

• Maintain a warm and friendly demeanor at all times.
• Must be able to communicate effectively both verbal and written with all employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to multitask and meet deadlines.
• Maintain regular attendance.
• Must be effective in handling problems.
• Must be able to maintain confidentiality of guests.
• Maintain high standards of personal appearance and wear appropriate business casual clothes.
• Perform other duties as requested by management.

Fundamental Requirement:

• Greet and welcome all guests approaching the front desk.
• Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
• Handle check-ins and check-outs in a friendly and efficient manner.
• Operate all relevant aspects of the front desk computer system.
• Assemble a daily list of rooms that need cleaning and provide it to the housekeeping team.
• Manage the wash, dry, and folding of laundry in a timely manner.
• Answer questions regarding the event spaces and assist with events as needed.
• Be responsible for cleaning the lobby floors as well as the front doors.
• Maintain a clean work area.
• Ensure delivery of packages, mail, and messages.
• Assist with parts of housekeeping as directed.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 30 per week

Schedule:

• 10 hour shift
• Weekends only

Ability to Commute:

• Centralia, WA 98531 (Required)

Ability to Relocate:

• Centralia, WA 98531: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19