What are the responsibilities and job description for the Genesys Cloud Engineer position at Centraprise?
Genesys Cloud Engineer
Pittsburgh, PA (Onsite)
Full Time Employment
Job Description:
- Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud).
- Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems and deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, Lambda, Kinesis) is essential.
Qualification:
- Proven experience with the Genesys Cloud platform (PureCloud or CX Cloud).
- Familiarity with DevOps tools and methodologies.
- Proficiency in cloud computing platforms (e.g., AWS, Azure).
- Strong problem-solving skills and attention to detail.
Roles & Responsibilities:
- Design software solutions to address business needs
- Write code, test, and deploy software
- Prepare technical and procedural documentation
- Maintain and debug software
- Assist with automating manual testing
