What are the responsibilities and job description for the Solutions Consultant, NY, NY position at Centrical?
Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth, through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s AI copilot empowers frontline managers to develop their teams through more effective and efficient coaching.
Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more.
The Solutions Consultant Team partners with Sales to promote and sell Centrical’s solutions, using a consultative approach to uncover customer needs, craft tailored demos, and lead game-changing technical discussions. If you love problem-solving, storytelling through tech, and collaborating with dynamic teams, this is your opportunity to make a real impact!
What You’ll Be Doing
You’ll Crush It If
We’re proud to be an Equal Employment Opportunity and Affirmative Action Employer, welcoming all qualified applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, marital status, veteran status, or disability
Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more.
The Solutions Consultant Team partners with Sales to promote and sell Centrical’s solutions, using a consultative approach to uncover customer needs, craft tailored demos, and lead game-changing technical discussions. If you love problem-solving, storytelling through tech, and collaborating with dynamic teams, this is your opportunity to make a real impact!
What You’ll Be Doing
- Partnering with Sales Executives – Go beyond the pitch! Lead discovery sessions, build compelling demos, and run engaging workshops.
- Being the Tech Expert – Own the room as the go-to technical subject matter expert for the Sales team.
- Crafting Business Cases – Develop customer-specific proposals that drive decision-making
- Collaborating with Customers – Work side-by-side with customers to design innovative solutions that meet their unique needs.
- Handling RFPs/RFIs – Support the Sales team in responding to key requests.
- Refining the Pitch – Help shape sales messaging and identify the “Aha!” moments that close deals.
- Influencing Product & Marketing – Provide insights that shape Centrical’s roadmap and messaging.
- 5 years of pre-sales experience selling to enterprise customers.
- SaaS/Software systems pro – You understand how to sell solutions, not just features.
- Powerful communicator – You’re comfortable presenting to C-Level executives and customer stakeholders.
- ️ A flexible, adaptable team player – You thrive in fast-paced environments
- ️ Sales-savvy and strategic – You can identify what it takes to win a deal.
- Willing to travel (up to 25%) to customer sites and our NYC HQ.
- SQL database experience – Extra tech cred!
- Fluency in Spanish – More languages more options!
- Experience in HR, Change Management, Performance, or Learning Solutions – You get the industry!
You’ll Crush It If
- You thrive in a hyper-growth, fast-paced startup environment.
- You’re entrepreneurial and love working with a tight-knit, motivated team.
- You’ve worked with globally dispersed teams and can navigate different business cultures.
We’re proud to be an Equal Employment Opportunity and Affirmative Action Employer, welcoming all qualified applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, marital status, veteran status, or disability
