What are the responsibilities and job description for the Business Banking Account Specialist position at Centris Federal Credit Union?
Position: Business Banking Account Specialist
Location: 132nd & Pacific St. (Headquarters)
Hours: Monday - Friday, 8am to 5pm
Why Centris?
At Centris, we believe in putting people first. We are committed to providing exceptional service, promoting a culture of integrity, and fostering lasting relationships. Join a team where your contributions matter and where you can grow both personally and professionally.
What You’ll Do:
- Championing Member Success: Be the go-to person for our business banking members, guiding them through account origination, maintenance, and treasury services.
- Relationship Builder Extraordinaire: Create and nurture long-lasting relationships with our business banking members.
- Compliance Guru: Ensure our processes are smooth, accurate, and always on point with regulations.
- Problem Solver: Resolve member issues like a pro, working across teams to deliver timely solutions.
- Team Collaborator: Support business lending activities and work hand-in-hand with the Treasury Management Specialist to wow our members with tailored solutions.
Key Responsibilities:
- Manage BSA/AML alerts and investigations, documenting findings and ensuring confidentiality.
- File Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and respond to compliance inquiries.
- Maintain up-to-date knowledge of compliance regulations and best practices.
- Support fraud initiatives and assist with audits and examinations.
Who You Are:
- Financial Savvy: A bachelor’s degree in a related field, or 5 years of financial services experience
- Customer Service Magic: You’ve spent at least 2 years dazzling clients in business banking or treasury management.
- Tech Skills: You’re no stranger to banking systems and tools to navigate our members through.
- People Power: You communicate like a pro, whether it’s with a member, a team, or a vendor.
Why Centris?
- Values-Driven Culture: We live by our mission, vision, and values every day.
- Impactful Work: Help business owners thrive and make a difference in their communities.
- Professional Development: With us, you’ll expand your skills, take on challenges, and grow professionally.
- Perks Galore: Competitive salary, benefits, and a supportive work environment.
Ready to Make an Impact?
If you’re passionate about delivering exceptional service, building meaningful relationships, and taking business banking to the next level, we want to hear from you! Apply today and help us write the next chapter of success at Centris Federal Credit Union.
Experience
Required- Customer service or sales experience.
- Minimum of 2 years of experience working in business banking or treasury management within a financial institution.
Education
Required- Bachelors or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)