Trainer

DEPARTMENT: Human Resources, Central New York Regional Transportation Authority

SALARY RANGE: Grade 5 - $54,267 – $60,655

Note: Starting salary to be determined by evaluation of experience and qualifications for the position and will be set at some point between the minimum and maximum of the pay scale.

JOB SUMMARY: This position conducts and coordinates bus operator training for all Centro properties (Onondaga, Cayuga, Cortland, Oswego, and Oneida), including fixed route, paratransit (Call-A-Bus), and refresher training. The position is non-exempt.

MAJOR DUTIES:

1. Conducts training for new bus operator classes to include the successful completion of acquiring a Commercial Driver’s License (CDL-B), safety policies, route training, accident procedures, and customer service skills.

2. Conducts and coordinates refresher training for employees.

3. Conducts annual defensive driving review on all bus operators and any other employees who are 19A.

4. Assists in administering the 19A road test on annual basis; qualifies and/or disqualifies operators based on test results.

5. Administers all Written /Oral 19-A tests.

6. Assist with retraining operators if warranted after preventable accidents, bus operation concerns (manifest), equipment issues and customer service complaints.

7. Conducts and coordinates training of new and current bus operators pertaining to Call-A-Bus policies and procedures including ADA.

8. Assist and coordinate employee access to virtual training software (NeoGov).

9. Provide mentoring for new and current bus operators.

10. Assists maintenance department employees in acquiring a Commercial Driver’s License (CDL-B)

11. May be required to respond to and investigate accidents and incidents in the field; identify and interview witnesses; photograph accident/incident scenes; draw field sketches and record measurements; oversee the exchange of information between all involved parties; transport operators for post-accident testing as required.

12. Assist with special operations events (State Fair, Syracuse University, etc) as needed.

13. Performs other related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION:

1. Skill in training

2. Skill in supervision/mentoring

3. Possess a CDL-B License or ability to qualify to get one within the first three months of employment.

4. Possess a 19-A certification or the ability to qualify to get one when becoming eligible for certification.

5. Skill in operating a computer.

6. Skill in interpersonal relations.

7. Skill in oral and written communication.

8. Strong communication and public speaking skills with the ability to interact professionally with others.

9. Ability to work independently and unsupervised.

10. Knowledge of city streets and surrounding areas serviced by CNYRTA.

11. Knowledge of relevant state and federal laws and traffic regulations.

12. Knowledge of ADA Regulations and Specialized Transportation policies and procedures.

13. Knowledge of transit routes, fares, equipment, and employee duties and responsibilities.

14. Knowledge of authority policies and procedures.

15. Knowledge of union contract requirements.

All applications and In-House Transfer Requests must be submitted to Danielle Ranieri. Alternatively, you can apply on our website at www.centro.org. All qualified applicants are encouraged to apply. CNYTRA reserves the right to select a candidate from within or outside the Company.

CNYRTA is an equal opportunity employer and drug free workplace.

Job Type: Full-time

Pay: $54,267.00 - $60,655.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Supervising: 2 years (Required)

License/Certification:

• CDL B (Required)

Ability to Commute:

• Syracuse, NY 13202 (Required)

Work Location: In person

Salary : $54,267 - $60,655