What are the responsibilities and job description for the Patient Access Rep position at Centura Emergency and Urgent Care Arvada?
Details
Client Name
Centura Emergency and Urgent Care Arvada
Job Type
Travel
Offering
Non-Clinical
Profession
Non-Clinical
Specialty
Patient Access Rep
Job ID
30897499
Job Title
Patient Access Rep
Weekly Pay
982.17
Shift Details
Shift
Day - 8x5 - 09AM
Scheduled Hours
Job Order Details
Start Date
03 / 17 / 2025
End Date
06 / 14 / 2025
Duration
13 Week(s)
Job Description
Job Title : Patient Access Representative
Job Specialty : Non-Clinical
Job Duration : 13 Weeks
Shift : 8-hour Day Shift
Guaranteed Hours : 40.00 hours per week
Experience : Healthcare experience required, specifically with patient registration, and Epic experience is preferred.
License : Not Applicable
Certifications : Not Applicable
Must-Have :
High School Diploma / G.E.D.
English language proficiency (Speak, Read, Write)
Office experience in a healthcare environment
Familiarity with medical terminology
Ability to multitask and prioritize
Proficiency with Microsoft Office, Outlook, Excel, Word, PowerPoint, Windows XP, Windows 7, and internet search engines
Data entry skills
Job Description :
Create a positive impression for each patient, family member, visitor, or staff member while performing tasks such as pre-admitting, admitting, and / or registering.
Interview patients or relatives to obtain demographic and financial information required to complete the registration / admission process.
Record information in the electronic record system, verify insurance benefits, and explain financial requirements to the patient or patient representative.
Collect outstanding patient portions prior to or during the point of service.
Serve as a mentor to new associates and assist in new employee orientation.
Primary responsibilities include registration, insurance verification, cash collections, phone management, customer service, problem solving, and workflow management.
Maintain accuracy rate within departmental guidelines, emphasizing the quality and integrity of capturing patient information in regard to confidentiality.
Utilize technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
Obtain signatures, verify the accuracy of information, and scan documents into the electronic patient record as applicable.
Perform registration process with timely, accurate, and courteous completion of patient clinical and financial data.
Work on daily reports as assigned.
Train in other patient access areas.
Collect patient financial obligations from patients prior to or during the time of service.
If the patient cannot pay the amount due, initiate a referral to a financial counselor.
In the Emergency Department, may be required to stand and walk up to 80% of the shift.
Client Details
Address
16320 W 64th Ave
City
Arvada
State
Zip Code
80007
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