What are the responsibilities and job description for the Operation Manager position at Centuria?
Job Title: Operation Manager
Location: National Capital Region
Clearance: Top Secret/SCI
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction.
Job Requirements:
- Must possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
- Experience in implementing DoD specific IT policies, processes, and procedures with reference to their area of expertise
- Familiarity with DoD security requirements as applied to their subject matter expertise.
- A Bachelor of Arts (BA)/Bachelor of Science (BS) degree or equivalent work experience. Years of work experience may be substituted one for one with college years. Five or more years professional experience within the designated Subject Matter Expert (SME) area beyond BA/BS or equivalence (except where otherwise specifically noted)
- Must have a minimum of 3-5 years of experience working in an IT environment.
- Must have a minimum of 3-5 years of working knowledge of large, complex IT environments
Operation Manager Specific
- Demonstratedabilityfororalandwrittencommunicationwiththehighestlevelsof management;
- Demonstrated excellence in planning, directing, and managing Infrastructure SupportServicesITprojects/operations.
- Demonstratedsuccessfulworkingknowledgeandsupervisionofemployees.
- Knowledgeofindustryacceptedstandardsandbestpracticesrelatedto24x7 operations environment.
- Knowledge of DoD network and system security requirements.
- Knowledge of and experience with24x7 help desk support and operation.
- Knowledge of service level agreement, service monitoring and metrics, standard of operations procedures.
- Demonstrated experience in a DoD IT environment.
- Experience managing performance-based contract
- Demonstrated experience with the ITIL framework (currently v3).
- Must have Security Certification
- Top Secret/SCI Required
