What are the responsibilities and job description for the Unified Comm Engineer (SME) position at centuria?

Job Title

Unified Comm Engineer (SME)

Location

Roybal, GA - CDC - Roybal, GA US (Primary)

Education

Bachelor's Degree

Job Type

Full-time

Travel

Job Description

Job Title: Unified Comm Engineer (SME)

Location: Roybal, GA

Program: CDC MTS

Clearance Level: NA

Job Summary:

Unified Comm Engineer in support of the CDC MTS Program

Responsibilities:

Manages the telephony environment of all UC, and user accounts including Microsoft Skype for Business, Teams, Exchange, and peripherals; assists CDC leadership with improving the capabilities of CDC’s UC to optimize performance and incorporate new technologies effectively and in a cost-effective manner.
Operates and monitors the CDC’s Microsoft UC system virtually, which includes Microsoft Skype for Business, Teams, and Exchange and peripherals.
Performs back-end operations of Skype for Business on-premises, SBCs, Microsoft Teams, and Microsoft Exchange servers; and performs software/firmware updates and security mitigations on all on-premises Skype for Business, Teams, and Exchange servers and peripherals, as well as affected audio devices.
Interfaces with the Program Manager for overall direction.
Coordinates with the Telecom System, DAS, and Cable teams on issue resolution or projects that involve each or all the work areas; and coordinates and resolves user issues from the CDC Help Desk daily.

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